Well that could have gone a little smoother......

Discussion in 'Ask An Owner Operator' started by Freightlinerbob, Dec 20, 2014.

  1. Freightlinerbob

    Freightlinerbob Road Train Member

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    I hung around till they diagnosed it. Was told it was the rear diff. I told them to go ahead and fix it and then got a room.

    Then they found out on a test drive that the front diff was the problem.

    Because of parts availability and time constraints I had to settle for a pump-less front diff instead of a pump unit like the truck had originally. I hope I don't regret that decision.

    In the end the service manager did what he could to make it right and I figured it best to leave the new rear diff alone than to re instal the original million mile unit. They offered to do that. Had them do a full brake job since it was all apart anyways.

    December has been an expensive month:
    4 trailer tires
    1 alternator
    2 diffs
    Full brake job on the drives.
    3 nights at a motel waiting.

    The bright side:
    I got a pretty good deal at the shop.
    I'll get home for Christmas.
    When I checked into the motel for the third night....

    Happy Gilmore was playing!
     
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  3. dieselfuelonly

    dieselfuelonly Road Train Member

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    Well, at least now you've got two new diffs instead of 1 new diff and a 1 million mile unit that may have lasted only who knows how much longer? Probably got a better deal on it all told than you would have got doing each diff at separate times. Too bad though that the shop didn't diagnose it correctly... that's a big screw-up on their part.

    Sounds like your truck will be in good shape for the start of the new year though.
     
    Freightlinerbob Thanks this.
  4. Freightlinerbob

    Freightlinerbob Road Train Member

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    That's the way I see it too.
     
  5. wore out

    wore out Numbered Classic

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    Thing is that gets me is you can tell when a diff hits the floor if that is the problem unit or not. Why did these morons not stop there and make some calls to see how to proceed just saying
     
    "semi" retired Thanks this.
  6. Freightlinerbob

    Freightlinerbob Road Train Member

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    I agree. I went over to look at it and visually, there was nothing apparently wrong. They told me they found no traces of metal either. I'm a pretty good wrench but I'm not a mechanic so I deferred to their opinion. But it didn't sit well in the back of my mind.

    When they drained the front diff....they found all the evidence they needed.

    [​IMG][​IMG][​IMG]
     
    Hurst, wore out and gpsman Thank this.
  7. Hurst

    Hurst Registered Member

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    Getting mine checked out and serviced when I get home.

    I feel your pain... last July was an expensive month for me as well.

    But at least you know what you have now vs the ticking time bombs in my truck. 1.2 million and mine is still all original. Well maintained and serviced.. but anything can happen.

    Good luck!

    Hurst:smt111
     
  8. 201

    201 Road Train Member

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    Most the time, I've found, it's the front axle that goes, and they knew that, but put the rear, rear in (if I follow you)knowing the chances of you wanting that removed was slim. I've seen axles , especially rear ones go for millions of miles, front ones, not so much. I feel bad for you, I think you may have bought new chairs in the break room for the employees. Don't let these guys pull that on you, I would have made them take it out. That's bs.
     
  9. Freightlinerbob

    Freightlinerbob Road Train Member

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    No I don't agree. I think they screwed up. But yes I expected the front to fail before the rear, and it did.

    They cut me a pretty fair deal on the bill so I'm pretty sure there was no malicious intent.

    I just hope their attention to detail in assembly was better than in diagnostics. Time will tell.
     
  10. cabwrecker

    cabwrecker The clutch wrecker

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    That third picture, felt it in my stomach.


    have a beer for me in that cushy hotel brother.
     
    ramblingman Thanks this.
  11. Freightlinerbob

    Freightlinerbob Road Train Member

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    LOL.

    That third picture......the teeth look like they're on Meth.
     
    gpsman Thanks this.
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