More of that round and round I do...
Posted 10.11.2008 at 09.18 AM by latanea
I ran down to Charleston WV last night - and then back home..
total run time was 10.7 hours...
The hitch was that I had to stop at a customer on the way down and drop of a trailer.
(your gonna love this one)
I left Cincy on time (18 minutes early actually) and arrived at the customer not having stopped for ANYTHING except red lights...
It was 10 minutes past 5pm....
A lady come running across the parking lot screaming at me that they did not take inbounds after 4pm!!!...
I smiled and said that was fine - I also said that there must have been some confusion on the delivery time and that I would sign off on the bills for here - and take the trailer to our Charleston terminal where a city driver could deliver it tomorrow during their "open hours"...
she freaked out and screamed again that she could not take a delivery after 4 and that I was supposed to have been there at noon (I had not even received a work call at noon - and was still at home asleep) ....
OK I said again (and keep in mind I have a complete calm about me around customers that is 99% neutral) so I said again OK here is the number to the Charleston terminal - they will be in at 7a.m. please call them and they will have a city driver bring it out to you quickly....
she stared at me - COMPLETELY enraged...
and screamed WE DO NOT TAKE DELIVERIES AFTER 4pm!!!!
I handed her the phone number and said thank you... put the truck in gear and started to pull off when she then screamed
PUT IT IN DOOR 3!!!!
I hope she feels better that I now know her policies and rules...
(faster than a speeding 60 mph bullet)
total run time was 10.7 hours...
The hitch was that I had to stop at a customer on the way down and drop of a trailer.
(your gonna love this one)
I left Cincy on time (18 minutes early actually) and arrived at the customer not having stopped for ANYTHING except red lights...
It was 10 minutes past 5pm....
A lady come running across the parking lot screaming at me that they did not take inbounds after 4pm!!!...
I smiled and said that was fine - I also said that there must have been some confusion on the delivery time and that I would sign off on the bills for here - and take the trailer to our Charleston terminal where a city driver could deliver it tomorrow during their "open hours"...
she freaked out and screamed again that she could not take a delivery after 4 and that I was supposed to have been there at noon (I had not even received a work call at noon - and was still at home asleep) ....
OK I said again (and keep in mind I have a complete calm about me around customers that is 99% neutral) so I said again OK here is the number to the Charleston terminal - they will be in at 7a.m. please call them and they will have a city driver bring it out to you quickly....
she stared at me - COMPLETELY enraged...
and screamed WE DO NOT TAKE DELIVERIES AFTER 4pm!!!!
I handed her the phone number and said thank you... put the truck in gear and started to pull off when she then screamed
PUT IT IN DOOR 3!!!!
I hope she feels better that I now know her policies and rules...
(faster than a speeding 60 mph bullet)
Total Comments 3
Comments
 | That was funny. thx |
Posted 10.13.2008 at 05.58 PM by Louise  |
| |  LOL, welcome to the world of LTL! Happens all the time. Your calm attitude would have disarmed her! Good for you! I find taking out my book and reading gets them to realize I dont really care about the outcome, and they usually come and give me a door quickly. If they dont I get to read a bunch out of my good book! |
| Posted 10.15.2008 at 08.38 PM by Etosha |
| | heck they hate it when i telll that's ok sweety. i need my 10 hr break, oops right here wil do fine. pull the brakes shut the curtains. i get a knock on door, you can't park here, sorry out of hours trk stop too far away. or use the good ole girly charms sweet talk with southern accent hehehehe |
| Posted 4 Weeks Ago at 11.02 PM by kiera_anna |
Recent Blog Entries by latanea
- Excitement for Sis and her Family... (10.13.2008)
- More of that round and round I do... (10.11.2008)
- Round and Round I go (10.10.2008)
- Kidney stones and BBQ... (09.14.2008)
- Shock and Awe (talking to recruits in Atlanta) (08.20.2008)
