Eco Cr????

Discussion in 'Car Hauler and Auto Carrier Trucking Forum' started by GrapeApe, May 4, 2015.

  1. GrapeApe

    GrapeApe Road Train Member

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    Does anyone use, the Eco Cr iPhone app? http://www.ecocr.com/ Just wondering what you think of it. Our drivers are asking about it and it seems pretty simple, but it's fairly new, so not a lot of reviews. We're thinking about trying it, seems like it'd cut down on a lot of paperwork. Any thoughts?

    I found this video on it https://vimeo.com/67595203 . Not much info out there from actual users.
     
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  3. GrapeApe

    GrapeApe Road Train Member

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    I guess no one is using it. We're going to try it out on 2 drivers to see how it goes before taking the plunge on everyone.
     
  4. Pullin2

    Pullin2 Crusty Canuck

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    You gotta give a new post, requesting info, a little more then 10 hours. Some guys like Kansas Transit, who has a small fleet, only get to the forum every few days. It's not a huge priority with some users. Give it a few more days. ' Luck
     
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  5. KANSAS TRANSIT

    KANSAS TRANSIT Road Train Member

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    Hey GA haven't used, but since you posted it I will look into when I'M get home.



    Thx Stan
     
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  6. GrapeApe

    GrapeApe Road Train Member

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    I just talked to 1 of the 2 drivers that started using it, just 2 loads so far, and so far positive. He says it was easy to figure out and get used to. For damage, you take pics and add them to the report. It also uses the GPS to stamp location and time. May help with claims if you can easily prove where and when the pictures were taken. I guess you can do that with any smart phone camera, but it's all in the report and organized. Then there is the main focus of the app, a lot less paperwork. If you're the type that wants hard copies, you can print the reports to file them. At this point, it seems well worth the $20 for the app. It could pay for itself in a very short time just in the amount of CR's it eliminates.

    So nothing bad to report yet, I'll post back after a week or so when I get more feedback.

    One minus I could see is people who are not very tech savvy, they just wont like it. But they are the people probably wont have a smartphone to begin with. This could be an issue for company trying to get their drivers using it, you may have a group that just doesn't want to.
     
  7. KANSAS TRANSIT

    KANSAS TRANSIT Road Train Member

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    I hate to say it but I'm afraid if you aren't very tech savy I thnk yor days in this segment of he industry are numbered just too many people watng too much documentation.
     
  8. chalupa

    chalupa Road Train Member

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    It's all about proof today my friend. We needed a time stamped proof of delivery for chemicals and sometimes that still wasn't enough....or so they said. The back office still had to fight for payment especially with a select few.

    I became the dark horse in one meeting because I suggested grading customers with a "hassle factor" number that was all inclusive from driver reports, billing complexities and rate of collections. I felt some customers were "just not worth the hassle" IMO.

    JMO
     
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  9. KANSAS TRANSIT

    KANSAS TRANSIT Road Train Member

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    I agree with you C that's why when certain brokers call we never have any trucks available.
     
  10. GrapeApe

    GrapeApe Road Train Member

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    It seems that who ever made the app has has some time behind the wheel moving cars. It's got all the "cover your butt" stuff. It GPS and time stamps pickups and deliveries, very detailed damage reporting (with options to take pictures of all damage). The drivers like it, and it's easier as far as the office end goes too. Both drivers said it only took a few loads to get used to it and not real problems so far after the first week.

    So after the first week, everyone agrees that it's well worth it to reimburse the drivers the $20 to buy the app. I'm mostly in the maintenance end, so this is all second had from talking to drivers and the dispatchers. On my end, it has helped me a little only by having quick easy access to when drivers delivered a load when I know they are coming in for service. I can see that it was unloaded at 7:30 AM and he's about 2 hours away, so the truck will be at the shop around 10:00.
     
  11. chalupa

    chalupa Road Train Member

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    While not a car hauler I know plenty and they have many stories of the lower end dealers trying to boost profits from carrier damage claims. From the stories it appeared that heavy documentation with photo's was the best way to handle this AND if one particular group had a bad record of claims then they should be cut loose.

    In chemicals when this strategy was suggested it was OMG! Cut a customer loose? Are you crazy?........well yeah......if he complains about meter readings and we've proven the meter many times, if he holds truck outside gate for 30 plus minutes for security, if the back office has to fight with him every month with billing and collections...aka."the hassle factor"
    JMO
     
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