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| Watkins & Shepard Trucking, Inc. - Missoula, Mt. I was leased to Watkins-Shepard of Missoula, flatbed division.Just like anywhere, I had complaints. However, using diplomacy and negotiation skills taught to me by my wife I learned how to make my problem their problem. For example, picked up load in Spokane, 2 drops in Rockford Il, 1 sheet of 2 in. 6x10 aluminum left for Indiana. I told dispatch 3 times I would be in Rockford Monday at noon and could take a full load on to Baltimore but they never did anything about it. I called the OO supervisor and said, ' I told them for three days I'd be in Rockford and they did nothing. Now it has cost you and I both money because I have to deadhead to Chicago after unloading (made it sound like I was in S FL) and pickup this load." Boy did he get mad. After that I got my way every time by calling him and saying it was costing him money, rather than fight with a dispatcher who could make life really miserable. They paid ontime, got me home every 3 weeks for 1 week and would pay more for a cheap load of moulding from OR to MD just to get me to take it and then make it up with a great load back. Use your heads, there Aint no easy run. Take the bad and dont gripe and youll get more good than bad cuz they know you wont gripe. No complaints, they wanted to make money and so did I. Totally honest, never once lied to me. Had to quit due to a ruptured disc but would go back. Keep your stick on the ice. Passin Thru |
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