verizon jetpack

Discussion in 'Cellular - Voice - Data' started by pattyj, Oct 21, 2014.

  1. pattyj

    pattyj Road Train Member

    22,474
    20,134
    Jul 19, 2008
    Sioux City,ia
    0
    I've had nothing but trouble with my 4G JETPACK for over a week.It started a week ago from last Sat.I get online for 15 min at most,this website and my email.I go to the store come back check my data usage and it used up 2.873 gigabites.So I call tech support try this try that for over a week.They send me a replacement.Was online with tech support for over 2 hrs still didn't get it fif.She sent me another replacement just got that activated this morning with that tech lady.So far so good its not eating up my data usage.Thats pretty good when I have that techs home number if I have any more problems,lol.Im on the 5 g plan and it ate up almost 10 gigabites so she gave me 5 g's for free.I've been using mcdonalds wify and firehouse subs wify.Which I will use when I wanna watch videos or install my important updates.
     
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  3. Interplanet Janet

    Interplanet Janet Light Load Member

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    May 26, 2014
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    I too use the JetPak but haven't had any technical problems. In fact I'm pretty happy with the service. My one and only complaint would be that they can't seem to figure out how to apply my payment with auto pay. Once a month, just like a clockwork, I have to call and fix it. They say they have the money but it's just sitting there NOT being applied. So, I would recommend forgoing the auto pay option.
     
  4. pattyj

    pattyj Road Train Member

    22,474
    20,134
    Jul 19, 2008
    Sioux City,ia
    0
    I've had jetpack for 3 yrs now and never had an issue till now.But im hoping its fixed now.Its nicer having to deal with 1 tech rather then a different tech every time you call about the same problem.So now im keeping a eye on my data and if it jumps like before I send Norine a text and she'll call me back and help resolve the issue.I wouldn't trust auto pay with any business.My boyfriend pays my phone bill every month which Verizon charges $3.00 extra but at least the payment goes thru right away rather then taking days to process.
     
  5. texmade2

    texmade2 Bobtail Member

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    Jul 8, 2014
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    I too have one works great in oil field. hope my post did not hurt anyones feelings:biggrin_25524:
     
    lcfd15 and lovesthedrive Thank this.
  6. pattyj

    pattyj Road Train Member

    22,474
    20,134
    Jul 19, 2008
    Sioux City,ia
    0
    Why because you work the oilfields how dare you!!!!!!!!!!!!!!!!!! lol.
     
    lovesthedrive and texmade2 Thank this.
  7. texmade2

    texmade2 Bobtail Member

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    14
    Jul 8, 2014
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    Thanks for the laugh, LOL
     
  8. J2H

    J2H Light Load Member

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    Nov 12, 2014
    Havre de Grace, MD
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    I used a jet pack as a repo driver, worked good in most of the Midlands and Upstate. Had a few "no service" issues but not many
     
  9. Electronic Cowboy

    Electronic Cowboy Light Load Member

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    Nov 18, 2014
    LaLa Land
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    strange, haven't had that issue before. Are you sure it didn't download anything large while you were inside?
     
  10. MachoCyclone

    MachoCyclone Road Train Member

    4,417
    3,907
    Jun 13, 2012
    Texas
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    I haven't had an issuse with mine yet either. But I have unlimited data plan on mine.
     
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