DETENTION > Destroys the company reputation.

Not an owner operator yet. Bit I would think that the contract for the load should be written out to say shipper or receiver will pay $200 for example per hour after two hours ? Or 4. I would think otherwise your at their mercy.

 

most of the o/o's are either getting, at a much higher amount then $100 for 9 hours. or they don't haul.

i can see how you'd know in the flatbed business. but i don't see how one would know in the van business. although, waiting around is usually the norm with vans.

any broker that hassles you becuase of your unload time. probably isn't worth doing business with anyways. after all, it's not your fault. and any respectable broker knows that. your job is to deliver loads. how long load/unloads take is out of your control.

 

It depends. Knowing a little in advance about your consignee can give you an idea, but there's never going to be precision. When you start pre-booking loads, you should always be asking how flexible are those appointments and what if I get delayed. Could be detention, but also other things like traffic and construction. Once you size up the risk, you can decide whether to pre-book or not. Or, possibly increase the lag time between loads if the schedule is risky.

Despite your best efforts, sometimes trucking happens. All brokers should know this by their second day on the job. Your job is to communicate frequently and offer solutions where you can. About 90% will work with you as long as you keep them up to date. It may not solve a problem on the pre-booked load like having to reschedule, but at least you keep your integrity.

The only way detention will ruin your reputation is if you are late and call in with a detention story on every load. Or don't call. A broker is in a much better position to deal with a shipper when calling hours ahead of time versus the last minute. A lot of late arrival or rescheduling cost can be avoided with enough advance notice.

 

A very important factor to remember ALWAYS be sure there is a detention clause in
or on the load confirmation sheet , that is detailed exactly what happens , pay etc.
THEN keep an accurate log of calls made , to whom, the date and time , etc ....this
can help a great deal, it will never be 100 % unless you are certain you have YOUR
bases covered.

 

This is what you do on detention

http://www.youtube.com/watch?v=c7kwFSp7yh4

 

i never laughed so hard but ain't that the truth sittin at the dock,hahahahahaha,and you want to be a truck driver...........................

 

That dude can sing.