Trinity Logistics and fairness

Discussion in 'Freight Broker Forum' started by lklinn, Nov 19, 2014.

  1. lklinn

    lklinn Bobtail Member

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    Nov 19, 2014
    Swannanoa, N.C.
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    Last night one of our trucks loaded in Forest City, N.C. and stopped 45 miles away at his first possibility to weight. He was one ton overweight! Trinity requested him to come back at 9PM to reload. We told them he had relayed to us he was over hours and they set the appointment for 0730 this morning. When we requested stopover pay they refused because he would not unlawfully return at 9PM the night before. They would only pay the additional mileage. F A I R? You tell me.:biggrin_25513:
     
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  3. BoyWander

    BoyWander Road Train Member

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    Jul 22, 2011
    Michigan
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    First of all, the shipper and broker are not responsible for you putting a driver on the load that didn't have enough hours to do the job. That's your responsibility.

    Second, maybe the shipper should pay extra anyway for over loading the truck. Perhaps they should put in a scale if they are going to load trucks that heavy.
     
  4. lklinn

    lklinn Bobtail Member

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    Nov 19, 2014
    Swannanoa, N.C.
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    I agree with your first statement, but there is no reason to expect to have to drive and extra 1 1/2 hours. The second issue is between the broker and customer as you promise not to contact the customer directly or bill him directly. I appreciate your taking the time though to answer.
     
  5. BoyWander

    BoyWander Road Train Member

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    Jul 22, 2011
    Michigan
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    Hmm. When I drove, I did contact shipper / receiver to find out directions, or if I needed appointment time, etc.

    To say to you that you cannot contact them, that's stupid, because the driver is the ONLY one that has direct contact with EITHER of them.

    You should be charging the broker for the extra mileage/time needed, and the broker should be back charging the customer for it. No reason to overload your truck.

    Have you considered having the truck go back to the shipper, and instead of adjusting the load, just have them remove it completely, and find another load?
     
  6. generallee

    generallee Medium Load Member

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    Jan 4, 2014
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    If he couldn't return right away after weighing because of hours, that's no one's fault but your own and the drivers. You're due the extra time and fuel to return. This is on the broker. It's up to said broker to hold the customer responsible. If the shipper doesn't immediately rectify the problem after returning immediately, I'd tell them to get it off my truck and the broker would be paying for that as well and back charging the customer.
    I haven't pulled any loads for Trinity but I've heard here they were decent to pull for.
     
  7. markukriane

    markukriane Bobtail Member

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    Dec 4, 2014
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    You should always make sure they send you an updated confirmation before you do this
     
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