I bought a 2014 M2 106 and it has all sorts of issues, need some advice

Discussion in 'Freightliner Forum' started by AdamSykes, Aug 2, 2013.

  1. AdamSykes

    AdamSykes Bobtail Member

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    This past May I took delivery of an M2 106 crew cab, with a Cummins ISB, Allison 3000hs and have been having all sorts of issues from the start. I'm hoping that you all can give me some advice.

    When I first took delivery, the engine was (still is) running very rough. It seems as though an injector is not firing correctly or the air flow is being restricted (if it were a gas vehicle it I would equate the issue to feeling like one cylinder wasn't getting spark correctly). The truck also has steering issues where it will under steer, then over steer, and vise-versa. On top of that, the brake valve honks every time you step on the brake, the front brakes wobble upon application, and there's an air leak in the drivers window that makes a good whistle when you're above 45mph.

    There are fault codes in the engine, but the dealer tells me that they are not an issue.

    It's been back to the dealer three times in the 1100 miles that it has on the clock. I've put only 300 miles of work on this truck, the rest is back and forth to the dealer.

    In it's last visit to the dealer, they replaced the rear tires with a 275/80/22.5 when the stock tires were 255/75/22.5. Now I'm down 350-400 rpm at cruising speed and since they left the front tires the original size, the truck now brakes unevenly.

    There has also been no repair to the engine running issue and I'm starting to feel like I'm in a twilight zone episode. I may not own other Freightliners with Cummins ISB, but I do own an Intl 4300 with a dt466, a Mitsubishi FE639, and a pair of F550's. All of these trucks and every other Freightliner I've driven has been smooth.


    If the dealer can not correct these issues, what do I do? I told my sales guy at the deal that I would like to spec another truck and trade this one in, but I don't know if they'll go for that.

    Any suggestions are very welcome.

    For what it's worth, the guys at the dealership seem very polite and willing to help, but I can't tell if it's smoke and mirrors or what. Every time I get it back, none of the issues are fixed (I don't know why I keep taking the truck back to the shop).

    Thanks,

    Adam
     
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  3. Hardlyevr

    Hardlyevr Road Train Member

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    I would start at an actual Cummins shop for your engine troubles. The warranty is good there as well as at a Freightliner dealership. Any fault codes in an engine are an issue, especially while it is still under warranty!

    Different series tire sizes between the front and rear axles should have no bearing on how something brakes, unless it is locked in four wheel drive, which does not apply to you. What possible reason did they give for changing tires with only 1100 miles on them?
     
    bullhaulerswife Thanks this.
  4. chalupa

    chalupa Road Train Member

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    Depends on your state law BUT heavy documentation is your friend here. You may have to claim a lemon with the dealer and get your money back / a new one. Find your states lemon law and own it inside and out. Have somebody start a log of every phone call , visit etc and keep times and people contacted all since day one.

    If you cannot solve the problems and you need to send it back then follow the chain of command starting with the salesman working up to dealership GM. They will likely disown you too at some point.

    Take that engine to Cummins ....document that too. Your going to have to own this problem and push it on ahead to whatever conclusion there is. If Dealer suspects you're trying to push for a lemon then he will likely try to ignore you or age your problems like sitting the truck in service for weeks. Don't let that happen. If you put it in for a problem then 48 hours is more than enough time to get it in a bay and looked at. If they sit it outside then pull it out of the shop and bring it back later under a new ticket / visit.

    This is not a fun mule to ride either , good luck.
     
    x#1, bullhaulerswife and luvtotruck Thank this.
  5. AdamSykes

    AdamSykes Bobtail Member

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    Feb 1, 2013
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    I did have the truck into the cummins dealer at one point too. Unfortunately I was out on the road at the time and couldn't go over the issues with them. They told my guy that there didn't seem to be any issues.

    Re:lemon law. In Massachusetts the lemon law doesn't apply to commercial vehicles.

    How could I get an independent party to verify that the engine is in fact running rough?
     
  6. Hardlyevr

    Hardlyevr Road Train Member

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    If you have fault codes there are problems! I'm willing to bet that no shop will put into writing that the fault codes, and I would make them list them by number, are of no concern. They are created because there is a problem. Have they been left in the system and not cleared from previous problems, or are they current and on going?
     
  7. snowwy

    snowwy Road Train Member

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    different size tires have a BIG difference in how a vehicle brakes.

    keep 22's on the front and put 24's on the rear. you'll have poor brakeing. cuz the rears are spinning slower.

    but, in the op's case. who knows what the circumference difference changed too with the different size he's got now.
     
  8. AdamSykes

    AdamSykes Bobtail Member

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    My quick calculations give me a 4" larger circumference in the rear now. I would imagine that this could throw off the abs too.
     
  9. daf105paccar

    daf105paccar Road Train Member

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    Nope
    each wheel should regulate itself.
    The difference in size should not have any influence.
    I think your truck has other issues.

    Maybe best if you go with it yourself and arrange it so you are present in the workshop while they read the fault codes.
    Make an appointement with the workshop or general manager for a certain date and time that they will work on it with you present.
    Grab control over the situation at the dealer.
     
  10. snowwy

    snowwy Road Train Member

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    drive tires being 4 inches taller then the steers. there MAY be ABS issues. becuase 4 axles are spiinning slower then 2 axles.
     
  11. AdamSykes

    AdamSykes Bobtail Member

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    The dealer called and told me that a factory rep was going to come out to my shop. We'll see...
     
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