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Heartland Submit Your DAC Report On This Trucking Company.

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  ^ Top   #91  
Old 08.01.2009
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"RipTide - I work for HAEI now (6 months)....I am look hard to go else ware."

Rip Tide before you start having companies call for a reference. Get a copy of your DAC and get your stuff out of your truck. They will take or lock down your truck and not at your home terminal. And lie on your DAC.
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  ^ Top   #92  
Old 08.02.2009
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When I quit them I was at the Columbus terminal. The truck I was driving I had picked up at the Dubois Pa terminal. They were going to charge me $1 per mile to get that truck back to the Dubois terminal. I was under a load going to NJ so I drove to Dubois and quit there. My gf followed me and picked me up. Make sure you have transportation when you quit or you will be stuck in the middle of wherever they decide to dump you. Heartland, to me, was one of the worst companies I worked for in 30 years of trucking. They were worse than CRST{mid 80's} and National Freight{mid 90's}.
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  ^ Top   #93  
Old 08.02.2009
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Quote:
Originally Posted by Justadriver View Post
FACTS YOU SHOULD KNOW
BEFORE HIRING AT HEARTLAND EXPRESS


FIRST, THE GOOD NEWS

1. Heartland pays higher than most other companies. When they say up to 50 cpm, they do mean it.
2. You will get a good paycheck, usually around $700.00 deposited, every week (dry van, company driver)

NOW, THE BAD NEWS

1. They do not provide routing.
2. After a few months of driving, they will start to ask you to commit to the load over the phone without an opportunity to look at a map. If you ask them to send the info on the computer, they get angry.
3. If you respond to a dispatch by saying you cannot make the delivery on time, and do this a number of times, they will start to threaten your employment, and will eventually terminate you for “freight refusal.” Naturally, if you agree to the load and deliver it late, they will fire you for that too. A high percentage of the loads they dispatch were loads another carrier failed to cover, for whatever reason, thus this is how they can charge a higher rate, but the delivery time remains the same. So you will be dispatched on a load, for example, at 3:00 PM that should have been picked up at 10:00 AM, and they just expect you to drive it straight through. This is the normal dispatch. Driving straight through every day, is no life, no fun, not humane, but this is how they expect you to earn the $200 per week extra that the other companies are not paying.
4. You should know that Heartland claims it has a 60% turnover rate.
5. Heartland has a bad reputation, so they have to pay drivers $500 for every recruit they bring in, and have “driver recruitment goals“ begging drivers to bring in “at least one.” There are some greedy drivers that do this, even though they are not happy with the company themselves.
6. Fleet managers are low trained and inexperienced in the trucking industry. They do not know what the drivers are going through and they will NOT speak to you or recognize you as a person.
7. Try to find a ‘happy Heartland driver.’ Try to find one driver who has been with them a month or more who is happy with anything at Heartland. I doubt you will find one, or he is a liar.
8. They want you to fuel at their own facilities 80% of the time, but they only have about five terminals you will use in the country. Naturally, the loads they get for you do not take this into account, so you will have to stop and call the fuel department and explain why, and get a PO# for every outside fuel stop. If you pass a terminal, you are required to stop and fuel, but the FM’s trying to meet a $$ goal will send you a message demanding you pass it by to save time.
9. They have no concept of 14 hour day. They will run you 12 hours to delivery, then give you a known “long delay live load, or a long delay live unload from a yard and expect you to drive illegal after load or unload to get off the property and sleep on the street or exit ramp, or wherever you can, and that’s just one more day without a shower, and a good meal.
10. You will go without a shower for two to three days at a time, all the time, because they don‘t route you with any slack. Bring some hand towels and those “handy wipes” things because poor hygiene is also affecting your health.

ADVICE



If you decide, even after reading this, to drive for Heartland:


1. Get a laptop and routing software, such as MS Streets & Trips. A must have because you will have to route yourself.
2. Keep a backup plan for the day you have to bail out, or find yourself terminated unexpectedly.
3. Prepare yourself to be talked to like a dog, and make yourself like it as long as you can.
4. Use personality and try to cajole them into giving you better loads, but this isn’t going to work in the long term.
I challenge you to show this to 10 Heartland drivers and ask them if anything above is not true. Then decide for yourself. As a former HL driver, I want to warn other drivers what they may be in for if they hire with this company. YOU HAVE BEEN WARNED!


#5.Heartland has a bad reputation? I dont know where you get your info from but i ran for heartland for two years up until i had to come off the road to be with a wife and new son. They always....ALWAYS took great care of us no matter what! Anytime i needed time off i got it,anytime we could not get a load there on time it was no problem,Anytime i called in for info on the load i got it and any time i called in i was treated with respect by dispatch and never had a problem with any of them. They ran me as a solo driver as well as a team (with my wife ) and they never let us sit for more than a few hrs,we always made top dollar with them and never ran us ( or me as a solo driver ) to the point that we would be driving over our time.

We ran out of the Kingsport location as well as the Coralville IA location and they both took great care of us. I talked to just about every Heartland driver a ran into and they were all completly happy with them,except for those few drivers that would rather screw off than work!

I got sick coming out of Cali with a very hot load on my way to NC so i called in told them that i could not drive and that my wife could not because she was to be in the sleeper for another 8 hrs. They sent an O/O out to get the load and told me to take as much time as i needed, even offered to call a Doctor and pay the bill if needed just to make sure i would be OK. Never heard a bad thing said by any of the dispatchers about it,they only wanted to know if i were feeling better. They never told me that if i or we did not do this or that that we would lose our jobs,NEVER!


>>>>>1. Get a laptop and routing software, such as MS Streets & Trips. A must have because you will have to route yourself.
2. Keep a backup plan for the day you have to bail out, or find yourself terminated unexpectedly.
3. Prepare yourself to be talked to like a dog, and make yourself like it as long as you can.
4. Use personality and try to cajole them into giving you better loads, but this isn’t going to work in the long term.<<<<

1 and 3 are all BS.4 is just the way trucking is no matter where you are,you never get the load you want every time. Anytime i got a BS load from Heartland they made it up to me big time on the next load. Just as they did with everyone else! 1 is just the way that most other comanies are,they think that you will have enough brains to find your way around and that they will not have to hold your hand to get the load for point A to B. Most if not all the loads that we got from them had all the details needed and if they did not...then that is was the map and cel phone were for! #2 is for those drivers that make it a habbit of jumping from job to job. If you dont conduct your self as a pro driver then they or anyone else will treat you as such,just another flunky driver!




Everything i have read on the net says that Heartland has a great rep and that they pay well and take care of not only the equipment but their drivers as well. Hell to this day anytime i talk to a driver they say they are happy with them so i dont know what this guys problem is. The only people that you hear complain about them or just about any other company out there are the ones that did not want to do the job in the first place!


I would go back to them in a heartbeat and i would tell anyone else to do the same! 60% turn over rate? Thats because 60% of the total amount of drivers nation wide would rather stop at every truck stop and screw off rahter than do the job the were hired for!

Which give the other 40% of us a bad name.
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  ^ Top   #94  
Old 08.02.2009
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are you saying CRST improved since the mid 80s? I find that hard to believe.
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  ^ Top   #95  
Old 08.02.2009
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60 % that's low I believe in this bussiness.

Do your own rting? Damm we alllways had to in the early years.
That's what maps are for...
What did you do before qualcoms?
Where you even born then. haha

Alot of compaines have higher turnover yes.
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  ^ Top   #96  
Old 08.02.2009
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I have never driven for Heartland Express. I have driven for some major carriers until I decided to own my truck. I never asked a dispatcher to route me anywhere. If you can"t read a road atlas as far as I'm concerned you have no business being in a truck. If you need someone or something to tell you how to get from Origin to Destination you really need to find a different job. These posts drive me crazy. Whining and crying because a company refuses to hold your hand and guide you minute by minute from the time you load until you deliver. HELL people it's called thinking for yourself and just plain old Common Sense. I see less and less of either in these new drivers and it ain't the company's fault. It's YOURS!! Point blank I can read a road atlas and frankly I'm better at getting from Origin to Destination than the qualcom routing is and I've been told so. I used to spend my wait time studying a road atlas, picking an origin city and destination city and see how close I could get to empty miles and loaded miles. Quit whining and crying for someone to hold your hand and pick up and deliver the freight. That's the job!! If you don't like it find something else to make your living.
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  ^ Top   #97  
Old 08.02.2009
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Quote:
Originally Posted by phroziac View Post
are you saying CRST improved since the mid 80s? I find that hard to believe.
What I said was that they were not as bad as Heartland, at least that is what I meant. When I worked for CRST in the mid 80's they had more solo drivers than they did teams. They were just starting to push everyone to team. They kept me loaded, average 2800 - 3200 mile per week running solo, between the east coast and Nebraska Oklahoma and Texas. I was home evry weekend and we got paid twice a week. Never had a problem with payroll. If you could put up with the junky slow truck {58mph} you had to drive it wasn't that bad a place to work. The problems started when I let them talk me into training for them. I trained 1 driver for them and told them I wanted to go back solo and it was downhill from there. They tried to starve me into training for them. 1500 miles a week and never home. Thats when I told them bye bye. From what I hear they have been going downhill ever since. I was comparing my experience with Heartland to my experience with CRST. They both sucked, but Heartland sucked more.
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  ^ Top   #98  
Old 08.03.2009
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Sounds like a company rep or a recruiter.

Quote:
Originally Posted by Carolina Thunder View Post
#5.Heartland has a bad reputation? I dont know where you get your info from but i ran for heartland for two years up until i had to come off the road to be with a wife and new son. They always....ALWAYS took great care of us no matter what! Anytime i needed time off i got it,anytime we could not get a load there on time it was no problem,Anytime i called in for info on the load i got it and any time i called in i was treated with respect by dispatch and never had a problem with any of them. They ran me as a solo driver as well as a team (with my wife ) and they never let us sit for more than a few hrs,we always made top dollar with them and never ran us ( or me as a solo driver ) to the point that we would be driving over our time.

We ran out of the Kingsport location as well as the Coralville IA location and they both took great care of us. I talked to just about every Heartland driver a ran into and they were all completly happy with them,except for those few drivers that would rather screw off than work!

I got sick coming out of Cali with a very hot load on my way to NC so i called in told them that i could not drive and that my wife could not because she was to be in the sleeper for another 8 hrs. They sent an O/O out to get the load and told me to take as much time as i needed, even offered to call a Doctor and pay the bill if needed just to make sure i would be OK. Never heard a bad thing said by any of the dispatchers about it,they only wanted to know if i were feeling better. They never told me that if i or we did not do this or that that we would lose our jobs,NEVER!


>>>>>1. Get a laptop and routing software, such as MS Streets & Trips. A must have because you will have to route yourself.
2. Keep a backup plan for the day you have to bail out, or find yourself terminated unexpectedly.
3. Prepare yourself to be talked to like a dog, and make yourself like it as long as you can.
4. Use personality and try to cajole them into giving you better loads, but this isn’t going to work in the long term.<<<<

1 and 3 are all BS.4 is just the way trucking is no matter where you are,you never get the load you want every time. Anytime i got a BS load from Heartland they made it up to me big time on the next load. Just as they did with everyone else! 1 is just the way that most other comanies are,they think that you will have enough brains to find your way around and that they will not have to hold your hand to get the load for point A to B. Most if not all the loads that we got from them had all the details needed and if they did not...then that is was the map and cel phone were for! #2 is for those drivers that make it a habbit of jumping from job to job. If you dont conduct your self as a pro driver then they or anyone else will treat you as such,just another flunky driver!




Everything i have read on the net says that Heartland has a great rep and that they pay well and take care of not only the equipment but their drivers as well. Hell to this day anytime i talk to a driver they say they are happy with them so i dont know what this guys problem is. The only people that you hear complain about them or just about any other company out there are the ones that did not want to do the job in the first place!


I would go back to them in a heartbeat and i would tell anyone else to do the same! 60% turn over rate? Thats because 60% of the total amount of drivers nation wide would rather stop at every truck stop and screw off rahter than do the job the were hired for!

Which give the other 40% of us a bad name.

I've driven trucks now for 36 years. Back in the mid 70's into the 80's I owned my own for 13 years.

I made the big mistake of thinking Heartland was a good company and ran for them for a year out of Phoenix. IT WAS THE WORST YEAR OF MY LIFE. THEY ARE THE WORST COMPANY TO DRIVE FOR, plain and simple.

They have the nickname of Heartless for a good reason. Most of their loads are loads that other carriers have refused because their is not enough time to get it there legally or for other reasons.

The norm for Heartland is the driver will dispatched very early for the pick up and then sit and wait at the shipper. Customer service is number one at Heartland even at the expense of their driver. You can end up sitting at a shipper for 6 or 8 hours, be loaded late and than be told you MUST deliver on time. If you tell them you can't do it safely or legally you will be put on a list and your miles will be cut until you quit.

Those are the simple facts. They do pay the highest rates but at the expense of the driver. Even if you run illegal you will not get many miles with them because of layovers.

I stuck it out for a year because I've never let a company bet me, but there is no winning with Heartland. YOU ARE JUST A STEERING WHEEL HOLDER TO THEM, and THEY WILL TELL YOU THAT.

In the next couple of months I'm hanging driving up. It's gotten to be a treible job with low pay. All I can say is that in 36 years of driving, Heartland was the worst company I worked for. They have NO RESPECT for their drivers.

That last post had to be a company plant or a recruiter.
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  ^ Top   #99  
Old 08.04.2009
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Quote:
Originally Posted by Outinc View Post
I've driven trucks now for 36 years. Back in the mid 70's into the 80's I owned my own for 13 years.

I made the big mistake of thinking Heartland was a good company and ran for them for a year out of Phoenix. IT WAS THE WORST YEAR OF MY LIFE. THEY ARE THE WORST COMPANY TO DRIVE FOR, plain and simple.

They have the nickname of Heartless for a good reason. Most of their loads are loads that other carriers have refused because their is not enough time to get it there legally or for other reasons.

The norm for Heartland is the driver will dispatched very early for the pick up and then sit and wait at the shipper. Customer service is number one at Heartland even at the expense of their driver. You can end up sitting at a shipper for 6 or 8 hours, be loaded late and than be told you MUST deliver on time. If you tell them you can't do it safely or legally you will be put on a list and your miles will be cut until you quit.

Those are the simple facts. They do pay the highest rates but at the expense of the driver. Even if you run illegal you will not get many miles with them because of layovers.

I stuck it out for a year because I've never let a company bet me, but there is no winning with Heartland. YOU ARE JUST A STEERING WHEEL HOLDER TO THEM, and THEY WILL TELL YOU THAT.

In the next couple of months I'm hanging driving up. It's gotten to be a treible job with low pay. All I can say is that in 36 years of driving, Heartland was the worst company I worked for. They have NO RESPECT for their drivers.

That last post had to be a company plant or a recruiter.
I agree completely. I drove for thirty years untill I retired and in that time I worked for some of the big carriers. CRST, Heartland, NFI, Star out of Nashville, Rush Trucking, Chemical Leaman Tank Lines, and the only one worse to work for than Heartland was Star. You were treated with no respect at all. The only thing they cared about was can you pick up and deliver on time.
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  ^ Top   #100  
Old 08.06.2009
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Thumbs down Heartless

Anybody that says anything good about Heartland is either lying or lost it totally ,in thirty years of trucking they are the Worst
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