Who do go to for help with training problem? KLLM

Discussion in 'KLLM' started by littlelugger, Aug 29, 2012.

  1. littlelugger

    littlelugger Bobtail Member

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    May 17, 2012
    Daphne, Alabama
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    Warning: I'm HIGHLY pissed at the moment so some of this might be a bit jumbled. I am sorry.

    ETA! Holy COW that's long. Sorry but I'm not sure how to condense the situation.



    My other half is eight weeks into driving with her "trainer." For the past 6 weeks I have heard him screaming and yelling at her, his friends, his family, everybody. Every time I'm on the phone with her this wahoo is screaming and cursing. We have recorded bits and pieces of it so we have some sort of proof.

    He hasn't touched her training folder. At all.

    She has called her TM and was basically told that this trainer had never had any sort of complaints or anything negative on his record. This was about 3 weeks into training. He told her that if she wanted to change trainers that she would have to start the training process over. Considering the fact that we're in the hole finacially and they only start tuition payback after she gets through her training, she didn't feel like that was an option. So she decided to stick it out with her trainer thinking she would only be out 3 more weeks. Well, It's five weeks later and she's still driving his truck all over making miles and money for him. And her folder is still untouched.

    A few days after calling her TM, her trainer asked her why she was calling in on him trying to start crap???? He had heard this from another driver. So needless to say she felt that calling for help was no longer an option. Also after that her trainer got more and more abusive in his behavior towards her. He doesn't tell her where they are going or any type of info that would help her in trip planning or anything for that matter. If she makes a mistake he calls her an idiot an loser etc......

    We live in Baldwin County area of Alabama, it's being effected greatly by Hurricane Isaac so for the past few days, she has been trying to get an answer from her trainer about when she would be getting back to do her upgrade so she can come home and help me deal with the damage that Isaac caused to our home and property. Monday when she asked she was told that as soon as he got a load back to Jackson, he get her in. He said probably Wednesday or Thursday. Then yesterday he started telling her that the yard was closed and there were trailers sitting around everywhere because of Isaac. So they went from California towards Tennesse with a load. She asked again about getting back to the yard to do her upgrade and was told that he is trying to get a load but Jackson is still closed????? And he is not nice about it (one of the snippets she recorded of him ranting and raving and calling her useless)

    She's about at the end of her rope. She's been stuck in a truck with an abusive trainer after being told there was no option other than starting over. She has driven miles and miles for this guy. She's done. The time frame given during recruiting and orientation is 4 to 6 weeks. She's been out 2 weeks longer than that. So she called her TM again today to see if maybe he could let her know what the deal was with her getting back and upgrading. Again....nothing. He told her that she needed to communicate better with her trainer:biggrin_2556: No help there at all.

    So, she called me to let me know and while we were on the phone she asked her trainer about the yard being open and when did he think he'd have a better idea about getting back to upgrade. He LOST HIS MIND on her. Told her that she was stupid for calling her TM that he, trainer, was in charge of deciding when she gets back. She needed to stop trying to be in control.......just on and on and on. Mind you with me listening on the other end of the phone.

    I'm not sure how trying to figure out her schedule is a bad thing. We live 300 miles away from the yard in Jackson where she is going to do her upgrade so I really need some idea of schdule so I can go get her when she is ready for her home time. Plus we have a huge storm hovering around which might make planning all that much harder. We have been told she would be back there yesterday, today and tomorrow and now it sounds like he's planning on staying out until the begining of next week. Like Tuesday at the earliest. That would make her out with him 9 weeks. His reasoning is that they don't upgrade on the weekends and Monday is a holiday. Well.......what happened to getting her back this week is my question.


    So now she is stuck in the truck, with him hollering at her. She's in tears because she really can't take any more of his nastiness. She's not getting any help from the contacts she was giving during orientation. And he still expects her to drive miles for him until next week??????


    I don't know what to do. We know if she bails out of the truck and I go get her, they will claim she abandoned her job. I don't know if she would be able to even get a job at another company if that goes on her record. If she quits we've just wasted over 8 weeks and may be in a position where she cant get another job.

    All she wants to do is get through this, upgrade and start driving her own truck for KLLM.


    Does anyone have ANY ideas on what she can do to try and get back without screwing up her chances for a job, if not with KLLM, with some company that hires newbies. She's a hard worker and really wants to start her career in trucking. I'm planning on training and getting my CDL in the next year so we can team drive. She's scared of ruining her chances in the industry but is past her breaking point.


    Any help and advice would be GREATLY appreciated. And this is NOT a KLLM sucks bad company blah, blah, blah post. This is a she's in trouble now because of her trainer and ONE TM. That doesn't translate to crappy company et. al. Just crappy situation.


    Thanks SO much in advance for any advice!!!


    Julie
    Littlelugger'slady
     
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  3. Jorihe84

    Jorihe84 Road Train Member

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    Send the audio copies to Jackson. I can assure you they are not closed. I.just passed thru Jackson this morning and was a slight wind at best.
     
  4. littlelugger

    littlelugger Bobtail Member

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    May 17, 2012
    Daphne, Alabama
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    That's the problem....who do we send them to? They were recorded on a cell phone so they would have to be sent via text. She can't send them to the TA who is her contact there because he's telling her to "communicate" better. Is there someone else that we could forward them to. Or someone who she can call and get some support from???

    Thank you SO much for responding. If you are driving south at all be careful. It's ugly
     
  5. king Q

    king Q Road Train Member

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    Go beat the c8ap out of the lowlife.
    A bully needs to be taught a lesson and some common manners.
     
    Jarhed1964 Thanks this.
  6. Jorihe84

    Jorihe84 Road Train Member

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    What kind of phone? Most smartphones can send the audio file via email.

    I would ask for the Terminal Manager, HR, and Safety dept emails.
     
  7. littlelugger

    littlelugger Bobtail Member

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    May 17, 2012
    Daphne, Alabama
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    LOL!! TRUST me....I want to but I'm 5'4" and teeny. She is 5'8" and weighs all of 130 pounds....if either of us thought we could beat the snot out of him, we would. I'm still contemplating.


    BUT.....that really won't go far in helping to get going in her own truck. I need something to tell her that won't get her blackballed let alone thown in jail for assult. hehehe


    It sure is a nice thought though.



    A little update, he has now pulled over and its her time to drive. So we have a wrung out newbie behind the wheel trying to drive a big truck. This couldn't be safe. I'm really starting to freak out.



    Thanks all,
    Julie
     
  8. littlelugger

    littlelugger Bobtail Member

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    May 17, 2012
    Daphne, Alabama
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    It's not a smart phone, it's a cheap phone. It doesn't have an e-mail option that I'm aware of. That's why I'm thinking send it via text. She's sent them to me that way and I'm too stupid to know any other way to get them to anybody. Especially with no e-mail option.


    Thank you for trying to help me. I'm getting scared for her at this point because he's now got her driving again and she's really upset
     
  9. Jorihe84

    Jorihe84 Road Train Member

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    KLLM cannot punish her for being verbally abused.

    I'd say exhaust all options, and if nothing, give a formal notice and resign. You have proof of verbal abuse and proper resignation so her DAC can't be smeared. It sucks to restart a training process, but this is not her only option by any means. I have worked for several companies, some good, some bad, and can honestly say that my experience with KLLM was awful from day one. I think they are some low life, cold hearted people and easily the worst company I've worked for and regret it everyday that i worked there. And thats the first time I've bashed them publicly.
     
    bullhaulerswife Thanks this.
  10. Opus

    Opus Road Train Member

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    Simple......tell her to tell them that if they don't get her off the truck immediately and provide her with a way home, that they will be condoning and encouraging workplace harassment.
    No need to threaten, no need to get crazy.......just sum it up for them in very simple and small words.

    I noticed you said "she" and I noticed that you signed "julie". Frankly, I've got no issues with that, but her trainer might....... might be something else you mention to her dispatcher.......

    you've got all the cards at the moment......play them carefully, wisely, and sparingly.

    Good luck, Julie.

    P.S., just read your latest post.......tell her to tell him that she does not feel as though she is properly rested and does not feel as though it would be safe for her to drive at this time and will not.......there ain't a dang thing they can do other than an inta company write up and most likely, not even that.
     
    bullhaulerswife Thanks this.
  11. littlelugger

    littlelugger Bobtail Member

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    May 17, 2012
    Daphne, Alabama
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    Can you put in formal notice when you're still in the training process? Doesn't that usually require a two week notice?

    I think we didn't do enough research when she decided to go with them. The problem is that because of the school, orientation, and now training, we've used all our saving just to get by. She's afraid if she does resign and they try to punish her, it will take a long time to find another job that will pay her....like now.

    Would other companys hire her right now? Do you think? Like go directly from wherever I end up getting her to orientaion? Do the other companys take into consideration the reason she left during training? Or are they just going to see that she bailed in the middle of it and count that against her??


    Again thank you so much for giving me advice. Neither one of us know much of anything about the industry so are a little ignornant in what our rights are and how to go about getting her extracted from this mess and onto something more positive.
     
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