Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

No restrictions, go directly to the shipper. I just left there a couple days ago. It told me the same thing, but I'd been there multiple times before, so ignored it. Some of RM's ideas are just silly and ridiculous. I delivered there at McDonough, and picked up in Suwanee, NE of Atlanta, and go to LA. The route it gave me was to go up 75 to Chatanooga, then to Nashville, and take 40 across. Not a terrible route, but you save an hour by taking 20 to Birmingham, then 78 to 40. Well, I bypassed 75, and when it recalculated, in order for me to get back on the track it planned, It wanted me to take the loop all the way around Atlanta, back to 75... Even when I got it to realize I wasn't going to Chatanooga, it then decided to go to Dallas and through El Paso. I actually had to get to Memphis before it realized the fastest route was 40 all the way to SoCal. I'm finding more and more that I have to push it into going the way that's best.

 

It's been on Freeway allow.

 

I've kept it plugged into 12v constantly and light stays red continuously. The screen doesn't turn white, but rather it looks like a scrambled mess then after a few minutes it just shuts down. After it cools off I can plug it in again and it will work for a little while. Then the same thing again

 

Out of warranty, but I will contact them and see if it is worth getting fixed.
Thanks.

 

Mark, you're review of my equipment determined that I have a bad power cord. RM's reply to this was to send me new power adapters. Not sure what they were thinking but they sent 2 AC adapters. I need the DC adapter. Can you have them correct this problem?