The 8 inch rand McNally tablet

If any one has the TND tablet 80 but an early edition DO NOT do the map update for it .....or update it period it will break the truck gps app to the point it won't even load

 

Thanks for popping on here and asking for help. Such an informative post. And I beg to differ... I have spend numerous hours this past weekend and this week helping two drivers that needed help. One traded his back in since it was a "B" and something in his cab was interfering with the GPS antenna and the second after 3 days of trying to get the RM Launcher on the right version it is being shipped to me to look at..

This does not include those that have asked and in working with them got their tablets correctly updated and WORKING...

So if you wish me to help you... explain what the issue is and what you have done besides it does not work.

And for the many others... YES, do the RM Launcher, Version, and Map update. If you run into issues let me know. I pretty much have all the procedures written and I have tested pretty much on my test units any situation.

Mark

 

Something else was wrong with it apparently ..I had to send it to Rand to get worked on it wasn't allowing a code to be entered to repair gps data and wasn't allowing me to delete file to reinstall the update it just kept crashing on start up of the gps app

 

Something I could have handled with no issues. Probably would have take about 30 to fix. Sounds like you did not get the RM Services and RM Launcher installed correctly.

No code is needed to repair GPS Data since their is nothing there to repair GPS Data.

It sounds like all it needed was the file deleted, then a Factory Data Reset started. Piece of cake.

Were you on what kind of Hotspot?

Mark

 

@Mark Kling I've read a lot of information on these forums about the TND 80 tablet. My stepfather who isn't tech savvy has one that he uses daily. The most recent update for it causes an error when attempting to route to Indiana of no legal route, a different problem occurs when attempting to route from PA to KY where the route loads, then the TruckGPS app crashes and closes. A third mishap which is intermittent is that a route will load, but the Map onscreen freezes in place and stays that way stuck at the same coordinates threw several reboots of the tablet. I have had to reset his tablet back to factory which lost 2015's update and I can't seem to find a download for it. You mention PMing a download of the new updates from last year (2016) Will that help his tablet? I'm new here and this is my 1st post.

 

If you did the factory reset you should have been offered the downloads again.

But, you will need to delete one file before the updates will show. I can tell you how to find it and delete it.

Thanks,
Mark

 

Oops, I forgot to mention that when I download the update that shows up in the notifications after the reset, all of the above mentioned problems come back.

 

Do this...

Main screen, upper right, 9 squares - tap on them.
Apps - Find File Manager - tap on it.
Bottom right, 3 dots - tap on them, tap on settings.
2nd down - Tap on right side to "show" hidden files and folders.
Bottom, left - tap once on back arrow.
Upper left - Tap on folder called SD Card.
2nd down - Tap on .navi.
Look for file "navi_version.txt" - long press on this file.
On pop up - tap on delete, then delete on next pop up.
Bottom middle button - tap on home button.
Main screen, upper right, 9 squares - tap on them.
Apps, swipe left - look for settings, Tap on it.
Swipe up, Look for "Backup and reset" - tap on this.
Right side, bottom - tap on Factory data reset.
Right side bottom - tap on reset tablet.
Right side - tap on erase everything.
<<>>
It will turn off and then restart on it own.
It will then "erase everything".
(note,, this factory reset does not erase a lot of your app's that you installed so the tablet will still retain this "used" storage space, so if you do not have enough storage to do the install you will have to manually delete a lot of your install apps and other items.)(contact me if you run into this).
It then will install.
Agree to location consent.
Agree to "access your location".
It will now show "setup.
Press on set up your tablet.
Click on agree and then continue.
Select your HotSpot and connect.
Once showing connected press next. (bottom right)
It should show connected to Wi-Fi, tap on continue (bottom right).
Register your tablet, then press done.
Press bottom right register.
1.6mb update - bottom right press download and install.
Press Start using your tablet - note... once you press, wait for the install popup.
RM Services should show a pop up - press install.
Once installed - tap on done.
Upper left, swipe down.
3.9 gb update should show - tap on download.
NOTE - do not use your tablet, let the downloads continue.
You can swipe down upper left to watch the downloads.
You will then see a pop installer for RM Launcher - Install (leave set as "new" on top).
Once installed - tap on done.
You will then see a pop installer for Truck GPS - Install (leave set as "new" on top).
Once installed - tap on done
You can swipe down upper left to watch the downloads.
It should show 3 -4 downloads left - these are the maps... it may take a few hours..(you will not see an install popup, the installs just "disappear" from the swipe down upper left. You will notice as they are installed, they will verify also.

DO NOT use the tablet while you are installing the updates.

The above till you get to the Maps download should take about ten minutes. Maps will take a few hours.

Once ALL installs are done. Turn the tablet off and then power back on again.

Let me know how this goes. I monitor TTR all the time so I will see your posts.

Thanks,
Mark

 

Too late the damage has already been done. Installed map updates last week now the TND80 is on crutches "No Legal Route Found". Plus lost all 2016 Q4 fuel and milage reports.

 

No the files are still there.. Do the same as Post 388.

You did the update on Home Wi-Fi or on the road?

Mark