Are you saying you left (quit) the carrier shortly after this incident? Unless you photographed the pole at the time in a reasonably "upright position", I don't see you have much recourse. Something occurred that caused you to "get out and look", and at this point it is your word against the property owner and the carrier who submitted the DAC. Is it possible the DAC was filed because the carrier was upset because you might have appeared to be "fleeing the scene of the crime" instead of owning up to the incident and dealing with the fallout and/or the damage was more than you choose to admit? Appearances are important, for better or for worse.

There are ways to contest a DAC report but others will have to chime in on that because I don't know the particulars.

Ok, we're missing alot here.

1. Define "scraped a pole". You talking a metal pole, cement pole, wooden pole (telephone pole), what?

2, Customer says "took out the pole". That usually means snapped it, broke it off, bent it (metal) broke the surface up (cement). Did you check to see if there was a wire hookup pulled off (telephone pole)?

3. What did you "scrape it" with? Flatbed trailer, van, tank, the truck? Was there damage visible to the unit?

4. Did you report it to the company? If no... there's your problem. It is a "preventable accident" and all such must be reported. Folks, if you don't report it to the company they don't have a legal leg to stand on if a customer presents a big bill. Darn right you'll get written up.

Don't ever shrug stuff like this off. If it's on customer's property, tell the customer, get him to look at it. If he says"it's nothing" jot something down on the BOL or somewhere ( scraped customer's pole, customer says no damage) and get him to sign it. Immediately report to your people and tell them you've got a sign-off. Cover your butt at all times.

Kittyfoot is correct. In the last year one of our drivers was fired for not reporting an accident. Accidents are anything from a paint scrape to a cracked plastic bumper to utility poles knocked over.

Mikeeee

it was probably a peice of 2 inch galvinized pipe with a cap on it,like you see on a fench.probably 5 to 6 ft tall.didnt think much of it.i was not the straightest of poles that for sure.ironicly i was out in the street doing paperwork.not sure if i can contact the carrier and see if theres anything i can do.i left for safety reasons that i wont get into.

Do a lot of research and find out how many driver's insurance has paid for that pole. My father took out a telephone pole ( put a scar on the pole, no breaks or cracks) He did the research and their had been 37 reported accident that paid for the pole and telephone company could not provide evidence that the pole had ever been replaced.

I'm so sorry, John.