Just to let you know the experience I had with this company, which I found out from other brokers after the damage they cause us that we are not the only ones that had issues with trucks not showing up.

We booked 10 truck loads for our past Mother's Day season in May 2012, agreed on prices, gave details three weeks in advance, confirmed the loads, gave PO's with appointments and location to Walmart DC's in VA and NC.

Well my friends, NONE OF THE TRUCKS SHOWED UP!!! PHONE CALLS, MANGERS INVOLOVED , EXECUTIVES EMAILS- AND NOTHING !!!


2 days before the loading I get an email as they have difficulties to get the the trucks and over a million dollar value of product is waiting for their trucks to show up and load
We ended up paying hundresds of dollars extra to other companies to take the loads

so BE CAREFULL !!!
We are not truck brokers , we are the direct shipper (the vendor), and i want to let everybody know the experince i had with this company
BE AWARE !!!
WITH THIS POEPLE YOU NEED TO HAVE CONTRACT OR ANOTHER BACKUP COMPANY IN CASE THEY DONT SHOW UP !!!

Of course a lot of companies in Miami knows and heard about this situation we had.

When I drove for them, we would see "Load removed from Truck #9****" at the bottom. The thing is, if you searched on CRE's website for truck locations, those trucks came up as an invalid #. When you get to the customer on those loads, they'd be complaining that CRE had a truck breakdown, driver got sick, etc as why we were late showing up. Didn't take long to figure CRE was creating phony truck #s to list on loads that weren't dispatched for someone to pick up on time and blaming imaginary drivers for their failure to dispatch properly.

And other times, one particular female load planner (if you drove for CRE for more than a year, you've dealt with her, she doesn't work in the office, but from home) would always dispatch drivers so they would arrive late for appointments. This with the drivers sitting for hours waiting for dispatch only to receive the assignment with not enough time to drive the deadhead to the customer and were told "Oh, you can just show up late as a work-in, we do it all the time". Nice way to avoid paying detention and pissing off the customer. Or, that the assignment was just booked, but the load # was for one that was several days old.