TQL taking up to 9 months to pay out.. RIPOFF

Discussion in 'Report A BAD Trucking Company Here' started by sandafleet, Mar 4, 2015.

  1. sandafleet

    sandafleet Bobtail Member

    30
    5
    Oct 3, 2013
    Belton, SC
    0
    I delivered a load for TQL and was 60 cases short.. The load WAS NOT a driver count and the shipper sealed my truck and I arrived with the seal intact. TQL does not want to pay due to the case count being short. REALLY?! I understand if the cases were damaged or etc. But short?? How am I responsible for the shipper miscounting his product? Now TQL won't pay until investigation is over which may take up to 9 months! I delivered safely and on-time and this is what I get in return?? This is like the fifth time TQL tries to rip me off! One sorry company to haul for even though I'm one of their high ranked carriers.. VERY UNFAIR of how they treat trusted carriers who do everything on their end to deliver the best.

    [COLOR=rgb(27.500000%, 51.000000%, 70.600000%)]TQL Rate Confirmation for PO# 5176877[/COLOR]



    PLEASE USE THIS AS YOUR INVOICE ANDSEND THIS WITH YOUR PAPERWORK


    [TABLE]
    [TR]
    [TD] Name:
    Phone:
    Email:
    Fax:
    Office Staffed 24/7



    TQL Contact


    [​IMG] Andrew Cardillo800-580-3101 x57942


    ACardillo@TQL.com513-947-3613


    [/TD]
    [TD="colspan: 6"] This confirmation is an agreement between TQL and Carrier to haul the indicated load at theindicated rate, and is not a dispatch. If load is changed or canceled by TQL, no "truck order notused" will be paid unless the carrier has been dispatched. Carriers are required to call TQL fordispatch, which includes pick up number, shipper name/address, and direction information.
    **Carrier or its agent certifies that any TRU Equipment furnished will be in compliance with in-use requirements of Californias TRU regulations.


    [/TD]
    [/TR]
    [TR]
    [TD="colspan: 3"] Carrier Contact
    Name: S & A Fleet (sc)Address: 1345 TRAIL RDBELTON, SC 29627Terms: 28DAYS

    Phone: 864-378-7957
    Fax: 864-378-0000Dispatcher: alex (864.760.2228)Driver: ALEX
    Truck #: 02 /Trailer#:86833


    [​IMG] [/TD]
    [TD="colspan: 4"] Carrier Responsible For
    Unloading: None w/ valid unloading receiptPallet Exchange: None
    Estimated Weight: 24000


    [​IMG] [/TD]
    [/TR]
    [TR]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Name[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Rate[/COLOR]


    [/TD]
    [TD="colspan: 2"] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Type[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Unit[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Quantity[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Total[/COLOR]


    [/TD]
    [/TR]
    [TR]
    [TD] S & A Fleet (sc)


    [/TD]
    [TD] $2,200.00


    [/TD]
    [TD="colspan: 2"] Line Haul


    [/TD]
    [TD] Flat


    [/TD]
    [TD] 1


    [/TD]
    [TD] $2,200.00


    [/TD]
    [/TR]
    [TR]
    [TD="colspan: 7"] Total: $2,200.00 USD


    [/TD]
    [/TR]
    [/TABLE]
    Rates that are based on weight or count will be calculated from the quantities loaded.


    [TABLE]
    [TR]
    [TD="colspan: 3"] [​IMG] Trailer Type:Trailer Size:Hazmat:
    Note To Carrier:


    Load Information:
    Reefer
    48 ft or 53 ftNon-Hazardous


    Temperature:pallet/Case Count:

    -10 (Continuous)
    22 pallets/2365 cases



    MUST DELIVER ON BLIND BOL!
    MUST send both original and Blind BOL into TQL or payment may be held until completed!
    PRODUCT MUST BE ON PALLETS!
    FAILURE TO FOLLOW THESE LOAD INSTRUCTIONS CAN RESULT IN $400 FINE, NO DETENTION, NO LAYOVER!Must load 2365 cases! IF discrepency, MUST call broker before leaving shipper! Blind BOL!



    [/TD]
    [/TR]
    [TR]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Pick-up Location[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Date[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Time[/COLOR]


    [/TD]
    [/TR]
    [TR]
    [TD] Lyons, IL


    [/TD]
    [TD] 01/08/2015


    [/TD]
    [TD] Appt 12:00 to 14:00


    [/TD]
    [/TR]
    [TR]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Delivery Location[/COLOR]


    [/TD]
    [TD] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Date[/COLOR]


    [/TD]
    [TD="bgcolor: rgb(27.500000%, 51.000000%, 70.600000%)"] [COLOR=rgb(100.000000%, 100.000000%, 100.000000%)]Time[/COLOR]


    [/TD]
    [/TR]
    [TR]
    [TD] ATLANTA, GA


    [/TD]
    [TD] 01/09/2015


    [/TD]
    [TD] TBD


    [/TD]
    [/TR]
    [/TABLE]
     
    Last edited by a moderator: Mar 4, 2015
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  3. thelushlarry

    thelushlarry Road Train Member

    3,023
    8,994
    Jan 9, 2012
    glasgow ky
    0
    So this is the fifth time they have tried to rip you off. I think after twice I would not haul for them anymore. That is just me.
     
  4. bigdogpile

    bigdogpile Road Train Member

    1,931
    1,462
    May 16, 2010
    fontana ca
    0
    And thats double what I 'd tolerate
     
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  5. EZX1100

    EZX1100 Road Train Member

    4,016
    5,710
    Aug 18, 2012
    0
    burn me once, shame on you

    burn me twice, shame on me

    i dont know how to continue that to a fifth time
     
    atlasshruggery and bigdogpile Thank this.
  6. pattyj

    pattyj Road Train Member

    22,474
    20,134
    Jul 19, 2008
    Sioux City,ia
    0
    You should have wised up after the second time. This is the fifth time and you'll probably do it again only this time make sure they don't seal the trailer before you check it first.
     
  7. roshea

    roshea Road Train Member

    The real problem with the majority of brokers these days is they act as a motor carrier, overstepping their bounds. You are the motor carrier, the claim should be filed against you, and your insurance would promptly deny it if you have documented both shipper load and count and trailer sealed and verified at shipper and consignee. CH Robinson never paid me for a load due to one box missing, and nothing was noted short on the delivery paperwork, it was called in after my driver left.

    This is a very well known problem, well documented, but FMCSA and DOT continue to look the other way even though laws are being broken. Your only recourse is an attorney well versed in law regarding transportation intermediaries (brokers, 3PLs) and that will cost you more than the load is worth. Brokers know this and thus continue to get away with it. Try filing on their bond for non-payment, it can't hurt.
     
    icsheeple Thanks this.
  8. Judge

    Judge Road Train Member

    11,171
    71,426
    Mar 19, 2014
    Arkansas
    0
    SLC (Shipper Load Count) on a Blind BOL, seal # and that the seal was intact, so therefore you are not responsible for that, the blind BOL should just show how many the original BOL number of items copied off of, but you say they've beat you out of money before, so they had no intention of paying anyhow, so go against the brokers bond and don't do business with them again, because you know they will find a way to keep money from hauling.

    Used to blind shipments were illegal, but nowadays nobody cares, because you take it to court you got a bunch of nonsense to explain, I have hauled blinds/double blinds, but I refuse to haul them anymore.
     
  9. Dale thompson

    Dale thompson Road Train Member

    4,631
    35,618
    Nov 20, 2013
    commerce twp,mi
    0
    isn't this about the time the TQL defenders jump in and explain that TQL is not really that bad and that they do just fine in their dealings and that it all depends on who you talk with-cough,coughROLLINcoughCOAL,coughcoughSTRATLINERcough
     
  10. EZX1100

    EZX1100 Road Train Member

    4,016
    5,710
    Aug 18, 2012
    0
    dale

    i am sure there are some good brokers at tql, they probably have a few carriers they treat nicely

    but the overall sentiment in this industry, from shippers,, receivers, dispatchers, brokers, DOT and our beloved politicians and even amongst truckers themselves is that we are lower than pond scum and do not deserve to be treated with any respect

    and until carriers and drivers start standing up and stop bending over, this will continue to be the case

    yes, there are some bad drivers,, just like there are bad cops, bad politicians, bad pastors, bad in every field

    but that does not justify the docililty amongst truck drivers nor the disdain we get from those we serve

    and yes, we serve our country with our work, or else industries would shut down
     
  11. EZX1100

    EZX1100 Road Train Member

    4,016
    5,710
    Aug 18, 2012
    0
    brokers are a benefit for the shippers, not drivers

    any customer can call us and get a load, but that would be too much for shippers and receivers

    so they need brokers to get their freight moved easily

    so brokers should be treating drivers as we are doing them the favor

    too many times, brokers feel they are doing us the favor and tql is an prime example of that mentality
     
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