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Shippers & Receivers - Good or Bad Load O' Freight That Just Can't Wait. Had a good or bad experience with a shipper or receiver? Discuss grocery warehouses, lumpers, and anything dealing with pickups or deliveries here. Does that shipper let you park and sleep? Does the receiver FORCE you to get a lumper?

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  #71  
Old 11.07.2007
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Quote:
Originally Posted by lilillill View Post
IMr. ##$%*** handed me the signed bills and as I was leaving, I noticed they piled a whole bunch of used shrink wrap in the trailer. I walked into the trailer and proceeded to toss the shrink wrap into a trash can on the dock. He told me that was my garbage and that I couldn't throw it away in their can. I felt like punching his teeth down his throat... but instead I left.
Oh my... It took me a few minutes to stop laughing at this one.

This ignoramus actually expected to you to take the used stretchwrap with you that was on THEIR freight, and called it YOUR garbage???

I would have did the same thing you did, as all bets are off once you have a signed bill in your hand.

I had one a while back which was a 1 skid shipment of books for the Kings' Christian Academy in Callaway, MD. The janitor at first was very nice. This was an inside delivery and he assisted me.

Things went south after a teacher signed for her books and I went to leave. The janitor, pointing to the skid and remains of the packing, said, "Hey, you can't leave that there."

My reply... Oh yes I can, Sir. That's now the property of the Kings' Christian Academy.

I got kids getting ready to come out of here.

I'm sorry, Sir. We are not a trash company.

Now the accusations of having a bad attitude and disrespecting the customer began to fly, and I took off while he was writing down my truck number.

For trash disposal, I would have been happy to suggest the dumpster. If the man complained about having to get rid of a pallet and some cardboard that was outside, he really would have pitched a fit if the whole skid would have fit through the door, because that's exactly where it would have went, all the way to right outside the classroom door.
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  #72  
Old 11.07.2007
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lilillill... Great story! Unfortunately you had to live through it, but now at least you can laugh at it I hope!
NOT much has changed, and the grocery warehouses are the WORST. I dread seeing one of their names on my dispatch sheet.
My worst nemesis is unfortunately my favourite store for shopping... but on more than one occasion I have been tempted to boycott. The day may still come!
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  #73  
Old 11.07.2007
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I can't believe noone has mentioned TYSON! I have never been at a Tyson shipper less then 6 hours. I have never seen anyone else that EVER was not in the same boat there. I have many many trips logged where they keep me a DAY! Then expect it 1300 miles away that same night! I have also had multiple times where I get held overnight for a 1700 or so load, only to get a knock on the door at 1200 the next afternoon that the load has been CANCELED!!!!!! I was so hot I told the company that I was so bent out of shape pissed off that I might as well reset the log at that point. It was off to the casino for me!
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  #74  
Old 11.08.2007
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Quote:
Originally Posted by Etosha View Post
My worst nemesis is unfortunately my favourite store for shopping... but on more than one occasion I have been tempted to boycott. The day may still come!
Hmm... does their name begin with a "W" and end with "almart"?

I had some pretty bad experiences at the DC in Bentonville. Refused a load on me one time for being 4 minutes late. And the heck of it is... I've got an insiders view of the evil empire now... been working at one of Wally's Supercenter's part time for almost a year now since I semi-retired from Delphi (ok... they gave me a bunch of money to leave <grin>). But the pay down here in the good ole Right-To-Work-For-Less state of Alabama is kinda lacking... which is what brought me here to this forum. I am actually contemplating getting my CDL back and jumping in a truck again.

I drove both OTR (loved it... 'cept for grocery warehouses), and shorthaul (hated it... excercise in sleep deprivation... that's for sure). It's really funny to see that nothing much has changed really... especially in groceries.

I even got to see different sides of the same DC when driving for two different companies. For instance, the Meijer DC in Lansing, MI treated me like scum when I drove for PST. But when I changed the color of my truck to green and had a big ole NTB logo on the airfoil... presto! No more driver unload and the receiving clerks were actually pleasant to talk to.

Ahh but all good things must come to an end... my career at NTB was over when they made me wait at Kal Kan in Columbus for over 12 hours. And the idiots at Kal Kan expected that I would wait at the end of the trailer and count the product as it went in... one pallet every 45 minutes. Yeah right! I told them to wake me up when it was loaded. And they did... and dispatch wanted me to give that trailer to another driver and wait another 12 hours or so on another one... WITH NO DETENTION PAY.

I brought their truck back to Grand Rapids and turned in my keys of course. And that was the last time I drove. I must have rocks in my head for wanting to do it again! <grin>

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  #75  
Old 11.08.2007
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So Jim,

Is NTB worth looking at? Doing the same thing you are. Thinking of doing it again. I did not realize NTB was in our neck of the woods. I prefer OTR, but if its a good company???......
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  #76  
Old 11.08.2007
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NTB

Quote:
Originally Posted by wc5b View Post
So Jim,

Is NTB worth looking at? Doing the same thing you are. Thinking of doing it again. I did not realize NTB was in our neck of the woods. I prefer OTR, but if its a good company???......
It really depends... they DO get you home every three days for 24 hours.... BUT... you will run your butt off for the three days you are out. Then when you get low on hours, it's lots of locals around Lansing or Grand Rapids with "take this trailer here" and "drop that one there."

A day with 6 or 7 stops or drop and hooks was not unusual. Meijer was their big account when I drove for them, and that was 99% drop & hook. The back-hauls however... some of those were infuriating (like Kal Kan). When you're doing shorthaul, you really have to be dilligent about keeping that truck moving. Sitting in a dock for 12 hours kills your paycheck when you get no detention pay and most of your runs are less than 150 miles.

The other concerns I had with NTB:

Complete and total disregard for running legal. I guess that shows now in their 94 score on ISS-2. Can you say "Pull me over for inspection Mr. DOT man"? Sure... I knew ya could.

Wanted me to pull an empty trailer one time in the middle of January with blinding snow and gale force winds coming off Lake Michigan. Hell, the trailer was sliding sideways from the wind pressure as I sat in the Meijer parking lot in Holland talking to dispatch on the phone. I refused to do it... so they wanted me to call them back every half hour to update them on the weather. I told them to turn on the weather channel... I was going to sleep!

Sleep deprivation... your 24 hours at home would be spent sleeping the whole time, to make up for the sleep you did not get while out for your three days. I don't think I've ever been so tired in all my life as driving for them. More than once had to be late picking up a load in Columbus because I had to hit the rest area on 23 for a few minutes to avoid crash and burn.

My advice, first check the company's ISS-2 score... if it's off the charts, look elsewhere.

Edit:
One plus for NTB... at least at the time... they had great insurance. I finally got all my teeth fixed that rotted away from eating too much sugary crap when I drove OTR <grin>

___
Jim

Last edited by lilillill; 11.08.2007 at 03.40 AM. Reason: Additional info
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  #77  
Old 11.08.2007
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Safeway Warehouse Aurburn Wa

Got there on-time. Backed up to a door. Paid lumper. Truck was mt in 30 minutes. I'm 1 happy little trucker. Walk in and the bills aren't ready. Told to go back to my truck. Ok. Wait an hour. Wasn't called in so I go back to the clerk. tells me to go back out to my truck. Bills aren't ready. I have mood swing. I tell him he has 30 minutes have my bills ready or I'm leaving without them. He says I'm not allowed to leave without a gate pass. I tell him to try and stop me. I go back to my truck. Called my company they ask is my truck mt I said yes. told them what i planned on doing they said go for it. Walked in told the clerk I was leaving and does he have my bills ready. He told me agian I couldn't go. I jumped back into my truck and left.
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  #78  
Old 11.10.2007
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Ah ha ha.....

This just gets better all the time.

Let me get this straight. You were making a DELIVERY, not a PICK-UP at this place, and when the truck was empty they had the nerve to say you can't leave. I don't think so. "Goodbye and screw you" would be my response to that.

I wonder if anyone's ever had to involve the local police for being held somewhere against one's will in this fashion.
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  #79  
Old 11.10.2007
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Quote:
Originally Posted by lilillill View Post
It really depends... they DO get you home every three days for 24 hours.... BUT... you will run your butt off for the three days you are out. Then when you get low on hours, it's lots of locals around Lansing or Grand Rapids with "take this trailer here" and "drop that one there."

A day with 6 or 7 stops or drop and hooks was not unusual. Meijer was their big account when I drove for them, and that was 99% drop & hook. The back-hauls however... some of those were infuriating (like Kal Kan). When you're doing shorthaul, you really have to be dilligent about keeping that truck moving. Sitting in a dock for 12 hours kills your paycheck when you get no detention pay and most of your runs are less than 150 miles.

The other concerns I had with NTB:

Complete and total disregard for running legal. I guess that shows now in their 94 score on ISS-2. Can you say "Pull me over for inspection Mr. DOT man"? Sure... I knew ya could.

Wanted me to pull an empty trailer one time in the middle of January with blinding snow and gale force winds coming off Lake Michigan. Hell, the trailer was sliding sideways from the wind pressure as I sat in the Meijer parking lot in Holland talking to dispatch on the phone. I refused to do it... so they wanted me to call them back every half hour to update them on the weather. I told them to turn on the weather channel... I was going to sleep!

Sleep deprivation... your 24 hours at home would be spent sleeping the whole time, to make up for the sleep you did not get while out for your three days. I don't think I've ever been so tired in all my life as driving for them. More than once had to be late picking up a load in Columbus because I had to hit the rest area on 23 for a few minutes to avoid crash and burn.

My advice, first check the company's ISS-2 score... if it's off the charts, look elsewhere.

Edit:
One plus for NTB... at least at the time... they had great insurance. I finally got all my teeth fixed that rotted away from eating too much sugary crap when I drove OTR <grin>

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Jim
Thanks for the info Jim!
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  #80  
Old 11.13.2007
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No. Really. Tell us what you really feel. Don't hold back anymore. You will burst.
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