The Phoenix training academy

Discussion in 'Swift' started by gnnt12345, Aug 12, 2014.

  1. gnnt12345

    gnnt12345 Bobtail Member

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    When I first decided to get started into trucking this very forum gave me a lot of very helpful information. I am not an experienced driver. I only have 8 months of driving experience, so the only helpful information I can give is what the training process was like when I got hired on with Swift Transportation.

    I will break it into two parts. The first will be the training academy, and the second will be my experience with my mentor.

    First and Foremost You Must Realize The Following:
    Most people who go to the swift academy are sent home the very first day. Be honest on your application. Do Bring:
    Unlaminated Social Security Card,
    Long Form Birth Certificate,
    H6
    Be able to pee into a cup and pass a drug test
    A physical will need to be performed. Blood pressure is a big killer. Abstain from coffee and cigarettes before the physical.

    The recruiter:
    My recruiters name was Carina S. She was helpful and very honest as was I. I put everything possible in that application. I put in tickets that had been removed from my record. I wanted to make sure I did not get sent home. Getting in contact with my recruiter was difficult. She ignored my emails and phone calls for three weeks. I was sure that I was not an acceptable fit by swift policy. I even went so far as to apply and schedule training with C.R. England. I finally got into contact with my recruiter. She let me know that she had not contacted me because they were going through some sort of system change and she proceceeded to get all my info and sent me through an online course to prepare me for my CDL. I ended up finding this course extremely helpful and would recommend that anyone going through this process to ask there recruiter for the Swift University Course online to prepare for the exam.

    Phoenix Training Academy:
    To tell the truth I can't say to many good things about this school. I'm sure it's not the worst school out there, and I suppose the negative attitude from some of the instructors was good preparation for the trucking industry. I still feel for the cost of $3900 the training I recieved was abysmal at best.


    The first three days was spent in the classroom with a guy named Jerry. Jerry is a very nice man who really cared about getting the students ready for the school and for life on the road. The first day was spent doing the physical, peeing in a cup, and filling out so much paperwork I wonder where it must all be stored. The second and third day was spent watching videos of truck drivers doing deadly things, and doing practice tests for the written CDL exam. My class lost 6 people who could not pass the exam on the second try. I was greatful my recruiter put me into the swift university course.

    Once we passed the exam we immediately began practicing our "straight line backing". All we did was back up 100 feet and then pull forward. We would do this 3 times and then it would be the next persons turn and we would go back to the end of the line. It began as fun and turned boring real quick. I would say we backed up and pulled forward somewhere around 50 times a day.

    While practicing straight line backing we were also studying for the "pretrip test." And here is where as an experienced rookie I have an issue with this school. The pretrip is important. Loose nuts on the fifth wheel could result in a lost trailer. What is a locking pin? What does an unsafe tire look like? Nothing was explained. The test was pure memorization. We had to point in a direction of whatever it was we were describing and that was it. I learned absoloutely nothing, but I only lost two points on my test.

    After the test we began learning other forms of backing. These were "offset backing" and "parellel backing." Once again I learned nothing. They had us turn at angles, while matching up lights to cones and paying attention to the "pizza." They should've had us practice by backing using the rear of the trailer, and looking at the last axle of wheels on the trailer like real truck drivers do. Then we would've really learned something and been prepared for training with our mentors. That being said there was a mexican instructor and russian instructor teaching this class. Both were really friendly and were just teaching us what they were told to do.

    Once the backing test was over, and we only had 1 week left of school, we got the weekend off so that we could rest and reset our schedule because for the next three days we were going to be waking up at 2 AM! While harsh, there reasoning was solid. Trucks are not cars. The learning curve is steeper, and we were going to be a nuisance. Much better to learn with fewer cars on the road.

    There were four students and one instructor per truck. On monday we were taken to a country road where we practiced upshifting and down shifting. Each student had one hour of training time and then it would move on to the next student. By the end of the day one of us drove into the city and we did some practice in the city streets of Phoenix.

    Day two and Day three were spent driving around in a figure 8 around Phoenix and the surrounding cities. Phoenix has some of the dumbest drivers known to existance. Not one hour passed that we did not see an accident. One of our drivers actually got hit by some idiot who wasn't paying attention.

    Day Four was a practice test for the final test. The instructor had us drive around in the same figure 8. He did not speak at all. We had to constantly talk about what we were doing. The scoring system was similar to golf. Every time we made a mistake we got a point. We needed less than 13 points to pass.

    Day five was the real test. We began we the pretrip, moved on to the backing, and finally did the driving test. From the 54 people who started the class,to the 21 who made it to the second day, to the 15 who made it to week 3, 6 passed the first day. Those who didn't pass retook the test on saturday. Those who didn't pass on saturday went back to the start of week three. From what i'm told everyone eventually passed the final test.

    So my final evaluation of the school was that the driving instructors did a very good job, but the backing program needs to be completely reworked. A snake course where students back up through cones in a snake pattern would've really taught a lot. Also really getting into detail of what a pretrip really is rather than just memorizing what a book tells us to do should've been a requirement. I really felt that I paid 3900 bucks for a piece of plastic.

    The mentor:
    Ah. The mentor. This was one of the most craziest experiences of my life. After training you go to orientation at your "home terminal" It will be boring. You may consider jumping in front of a moving truck to end the horrible torment. Students who graduate swift academy will not have to take a test there first day, but all other applicants will. I was out with my mentor for 2 weeks. He took a week off for the superbowl, which landed on his birthday, and then we went out for another 2 weeks. I'm greatful I got the mentor I got. He taught me how to do a real pretrip. He also taught me how a real trucker does backing. He could also be rude and a real pain in the butt. I like to pretend he was just preparing me for the trucking industry. Sleeping in a moving truck is difficult. I always felt sleep deprived.

    After the five weeks I spent with my mentor we had both grown to loathe one another, but at the same time we new we would miss each other. We drove to the terminal and I took my final driving test. By the end of the test I had 17 minutes left on my 70 hour clock so I went home for the weekend. When I came back I was assigned a truck, comchecks, seals, and logs. A few hours later I was dispatched for my very first solo load.
     
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  3. Knucklehead619

    Knucklehead619 Medium Load Member

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    I see that not much has changed since I was with swift. I didn't go through the Phoenix Acadamy (thank god) because I was living in WA when Swift hired me and they had an outside school they sent all their no-experience new hires to. That school no longer exists but they were not too far removed from what you described in Phoenix aside from their instructors. The instructors we had were pretty good and though they were clearly in a hurry to get us through school quickly they still took the time to teach us what we needed to know to pass the DMVs test.

    After school and orientation I had 2 different mentors... one who blew his engine 1 1/2 weeks into my training (he was an owner-op) and then a company driver to finish up. I hated them both and learned very little from both other than company policies and how NOT to be a trainer. I eventually made it through training, became a mentor a couple of years later and after 5 years of ups and downs with Swift I decided to move on to a better company.

    Swift is not a great company. No way around that fact. My understanding after talking to other drivers from other "megacarriers" is it's pretty much the same starting off at any of the big companies... learn on their equipment, pay off your school and leave ASAP unless you're planning to be a trainer or lease your own truck. And if you have a year of OTR experience you are NOT ready to lease a truck. I only stayed as long as I did because I was making good money as a trainer. That being said, it's not a bad place to get your start either. You'll learn more once you get on the road on your own and if you have a good DM and/or good terminal staff ready to back you up you'll be just fine. Even after all the crap I went through at Swift I could still with a clear conscience recommend them to a new driver. Just as long as you know what you're getting into.
     
  4. HousTank

    HousTank Medium Load Member

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    Houston, TX
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    Pretty good write up Gnnt!!

    i got into Swift through the academy in San Antonio (since moved to Corsicana). I actually had a pretty good time but they were quick to tell you their purpose was to only get you your CDL. Your mentor would handle the rest. I lucked out and had a really good O/O mentor from El Paso. We still keep in touch going on 4 years later. I have however heard pure horror stories from both mentors and students.
     
  5. gnnt12345

    gnnt12345 Bobtail Member

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    Same here. I felt real lucky for the mentor I got. He refused to let me speed, made sure I drove legal to avoid tickets, and taught me to be careful with down grades and braking. I can't imagine being able to sleep soundly while a newbie behind the wheel.
     
  6. plant

    plant Heavy Load Member

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    The Swift academy teaches you how to pass the CDL test, not how to drive a truck.
     
  7. chorizo992

    chorizo992 Light Load Member

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    How long is The contract you sign for The training program? & after The 6 weeks out with The trainer, youre back at The terminal & take a test, if you dont pass it. They wont hire you ,& youll still owe them The training fee(3,900$)? Or how is it? If Thats The case, i rather Pay school myself and then apply with them after.
     
  8. plant

    plant Heavy Load Member

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    Los Angeles, CA
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    $3900 is for the CDL, not the training. There is no employment contract, you owe the $3900 no matter what. It's either deducted from your paychecks if you stay with swift, or it goes to swifts collections dept if you don't.

    The actual OTR training process is paid and you don't owe them anything nor do you have to sign a contract.
     
  9. inkeper

    inkeper Road Train Member

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    If you are out with a trainer, they have already hired you. If you don't pass the road test you go out with another trainer for a short time until that trainer thinks you can pass. The ONLY contract you sign is the loan agreement and the terms of repayment.

    Edit...from reading some of the other threads where you posted the same question multiple times, I see that you have already gotten this information. Good luck to you!
     
    Last edited: Aug 17, 2014
  10. lakerized805

    lakerized805 Light Load Member

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    Do you do the dmv tests with Swift or is it taken at the DMV to get the cdl?
     
  11. OceanDan

    OceanDan Light Load Member

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    Rock Hill, SC
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    No offense intended to the OP. With that preface, just my two cents observations. You seem strained to make positive comments yet you go full on with the negatives. Just curious, do you seem to see negatives in all of life?

    I just finished the academy in Millington TN. Yes the paperwork is boring but necessary. Did you really expect less?? Our classroom instructor was a professional. Did he need to "fill time", sure. He taught us and was a driver for a number of years. Those instructors might be boring but they are filled with information you can absorb and use if you choose to see the positives.

    You seemed to have a challenge with straight line backing. At Millington, I learned straight line backing is the VERY foundation of any task you accomplish in reverse. I believe our instructors gave us the benefit of the doubt and let us figure out on our own you can use the tandems or the rear of the trailer <that worked best for me> as sight cues. Our range instructors repeated many times, "you are not a truck driver, anyone can do that, you are becoming a TRAILER driver, that's a true professional.

    For the life of my I can't figure out the reference to someone's nationality.......but then again........oh well. Was there a challenge understanding their English???

    I've not taken part in the road training yet. I know what's coming. Four students with an instructor. What better way to learn? You drive and you get to watch three other students. Did you take the opportunity to learn from the backseat? Did you observe traffic? Did you play the "what do I do if.....and where is my escape?" or did you just sit in back when not driving thinking how "boring"? Again I'm not attempting to be critical, only proffering a slightly different perspective.

    As for the mentor. Think about this for a moment. That truck is his/her "HOME", you are a guest. Is it going to be awkward? Of course. You don't know the person.

    Were there uncomfortable times during your experience? I'd HOPE so. I believe if you ask any trailer driver, life on the road isn't easy. Your aren't staying at a spa/resort. You will get up at 2am, <gasp right>, you won't sleep like you're in your own bed at home.

    I was grateful for the experience in Millington. It was great exposure to what it will be like on the road. Could Swift make improvements? Any company that doesn't need improving is a company that's dying. One of our range instructors, Kevin, made a comment in class, that is relevant here, "any time a trailer driver tells you they know it all, RUN from them FAST!".

    The pretrip is monotonous. Did you really not learn the parts by seeing them? I guess as a male, I already knew what MOST of the parts were, just not the location of all on a semi. The academy isn't attempting to teach you how to overhaul a semi, their task is to make sure you pass the pretrip inspection at your DMV. Why do you have to memorize all the phrases, like no missing nuts and bolts, not cracked dented or bent etc etc ad nauseum? Well that's because the folks at your local DMV have probably NEVER driven a semi, but need some criteria to make sure you know what you're doing.

    Thanks for the write up. Best to you out on the road. Maybe we'll run into each other one day and share some more Swift experiences. I know I learned from you and your perspective. I know I need to learn mountains more. I believe when I look back on this experience I'll realize those instructors taught us MUCH more than we thought while we were in the Swift academy. We just didn't realize it at the moment.
     
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