Average service time-Kenworth

Discussion in 'Kenworth Forum' started by XCELERATIONRULES, Jul 26, 2015.

  1. XCELERATIONRULES

    XCELERATIONRULES Medium Load Member

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    Dec 29, 2014
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    My truck has broken down a few times,first dealer had it repaired in 1 day.2nd brake down,waited two weeks for parts.This time,one week,with no diagnosis yet?
    Any input appreciated?
    15 T 680
     
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  3. AModelCat

    AModelCat Road Train Member

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    Jul 7, 2015
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    I've noticed that if you bought the truck from a particular dealer and regularly stop there for parts and service they generally try their best to get you in/out the same day. Back when my dad was trucking, KW would usually get him in and out the same day if it was an emergency (IE something that would keep him from going to work the next day). For other stuff that didn't compromise the safety or productivity of the truck they'd do their best to make sure he was good to go for Sunday night.
     
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  4. Caterpillar Cowboy

    Caterpillar Cowboy Heavy Load Member

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    Nov 11, 2010
    Wyoming
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    What have you been 'broke down' with? Changing a taillight will be a little quicker of a job than doing an in frame.
     
  5. Straight Stacks

    Straight Stacks Paper Cha$er

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    Jul 18, 2015
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    Depends on who's changing the tail light:D
     
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  6. truckinmachine

    truckinmachine Bobtail Member

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    Jul 8, 2015
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    I think it depends on where you are taking it to get the work done. i have had far better luck going to KW then peterbilt. ask them when you are there how many trucks they have before yours can be looked at. if i go to a place and they tell me they cant look at it for a week because they got 40 trucks ahead of me i go elsewhere.
     
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