Truckers Report Jobs

Find Trucking Jobs

Company Driver Company Driver Dry Van Dry Van Flatbed Flatbed Refrigerated Refrigerated Specialized Specialized Owner Operator Owner Operator
More Trucking Job Searches ⌄ Fewer Trucking Job Searches
⌃

Diesel Exhaust Fluid Poor Quality Warning alert. What to do?

Discussion in 'Experienced Truckers' Advice' started by freightwipper, Feb 28, 2015.

Page 1 of 3
  1. Feb 28, 2015 #1
    freightwipper

    freightwipper Road Train Member

    9,366
    11,439
    Mar 24, 2014
    OTR
    0
    [​IMG]



    So I just filled up DEF at a Pilot and within 20 minutes of driving I got this alert pop up, along with a check engine light.
    It's a 2015 Kenworth T-680.
    Any advice would be appreciated.
     
    freightwipper, Feb 28, 2015
    freightwipper, Feb 28, 2015
    #1
    BillStep Thanks this.
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Feb 28, 2015 #2
    freightwipper

    freightwipper Road Train Member

    9,366
    11,439
    Mar 24, 2014
    OTR
    0
    It says to replace with new DEF but I can't really do that with a full tank.
    Can't find anything in the owners manual.
     
    freightwipper, Feb 28, 2015
    freightwipper, Feb 28, 2015
    #2
  4. Feb 28, 2015 #3
    Cat sdp

    Cat sdp . .

    19,879
    64,222
    Apr 8, 2012
    Orion's Belt
    0
    Hold seller accountable ......?

    I foresee a trip to a dealership ...


    To be fair the def could be ok.. It might be a sensor/ wiring issue...,I'd head towards help. OC or dealer.
     
    Cat sdp, Feb 28, 2015
    Cat sdp, Feb 28, 2015
    #3
    Grubby, Lepton1 and freightwipper Thank this.
  5. Feb 28, 2015 #4
    RetiredUSN

    RetiredUSN Medium Load Member

    694
    991
    Jan 9, 2015
    0
    Is it slushing up?

    I have been doing a little reading lately and found that some of the truck stop brands of DEF can slush easier than others.
     
    RetiredUSN, Feb 28, 2015
    RetiredUSN, Feb 28, 2015
    #4
  7. Feb 28, 2015 #5
    freightwipper

    freightwipper Road Train Member

    9,366
    11,439
    Mar 24, 2014
    OTR
    0
    I haven't noticed any changes in driving the truck.
    I called a dealer and asked what his advice would be...

    He said "where did you get the DEF from" I said at a Pilot in Ohio.. he said "that was your mistake right there" (without giving any further explanation)
    Then told me I should go to a dealer to get it drained.
    I was hoping to avoid going to a dealer over DEF fluid ugh.

    Any idea how I can go after Pilot for selling garbage DEF?
     
    freightwipper, Feb 28, 2015
    freightwipper, Feb 28, 2015
    #5
  8. Feb 28, 2015 #6
    Cat sdp

    Cat sdp . .

    19,879
    64,222
    Apr 8, 2012
    Orion's Belt
    0
    It might not be the def... You never know with the new trucks what the real problem is/was....

    The longer you drive the more the ECM will derate the motor.....


    P.S. If it was the def every truck that got def at that pilot would be throwing a code....
     
    Cat sdp, Feb 28, 2015
    Cat sdp, Feb 28, 2015
    #6
    86scotty and Rolling18 Thank this.
  9. Feb 28, 2015 #7
    freightwipper

    freightwipper Road Train Member

    9,366
    11,439
    Mar 24, 2014
    OTR
    0
    I would consider that a possibility BUT this happened within 20 minutes of filling up with DEF. I find that timing too much to be a coincidence
     
    freightwipper, Feb 28, 2015
    freightwipper, Feb 28, 2015
    #7
    Cat sdp Thanks this.
  10. Feb 28, 2015 #8
    david123abc

    david123abc Heavy Load Member

    839
    784
    Feb 2, 2011
    Augusta, GA
    0
    Since urea freezes at a higher temperature than water, could you have basically pumped water into the tank?
     
    david123abc, Feb 28, 2015
    david123abc, Feb 28, 2015
    #8
  11. Feb 28, 2015 #9
    freightwipper

    freightwipper Road Train Member

    9,366
    11,439
    Mar 24, 2014
    OTR
    0
    I'm going to a kenworth dealer tomorrow nearby and stop driving. Didn't want it to come to that but I'm not gonna take any chances...
    Whenever I take chances I get :smt075
     
    freightwipper, Feb 28, 2015
    freightwipper, Feb 28, 2015
    #9
    RetiredUSN and Cat sdp Thank this.
  12. Feb 28, 2015 #10
    Cat sdp

    Cat sdp . .

    19,879
    64,222
    Apr 8, 2012
    Orion's Belt
    0
    Best choice , I wish you luck..... I'm going to guess they'll drain the def and replace. And the problem will persist and in the end it will be a sensor or heater for the tank or line......
     
    Cat sdp, Feb 28, 2015
    Cat sdp, Feb 28, 2015
    #10
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

    • Page 1 of 3