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Lost a customer for now...

Discussion in 'Expediter and Hot Shot Trucking Forum' started by Midwest1, Aug 11, 2016.

  1. Aug 11, 2016 #1
    Midwest1

    Midwest1 Medium Load Member

    335
    229
    Jan 22, 2014
    0
    I have a local company that I have hauled flatbed loads for a few years now. I hadn't heard from them in awhile which was strange so I decided to stop by and see if they had any loads coming up. The guy proceeds to tell me they have been using another local company that is charging them .75-$1.00 cheaper than they were paying me. There also doing all additional stops at $20 a stop. I guess I will just have to wait and see how long they can maintain there pricing.
     
    Midwest1, Aug 11, 2016
    Midwest1, Aug 11, 2016
    #1
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  3. Aug 11, 2016 #2
    jackhartjr

    jackhartjr Light Load Member

    157
    128
    Jun 5, 2011
    Hickory, NC
    0
    Long long time ago, a carrier I worked for had a run from SC and NC to Los Angeles, about 15 loads a week! Well, three bottom feeders came in cut the rates and started hauling it. About three months later the customer came back, said they weren't getting the service promised, would we haul it again. We said no, we replaced that run! If you look close there is a lesson here!
     
    jackhartjr, Aug 11, 2016
    jackhartjr, Aug 11, 2016
    #2
    Ragman54, flatbedcarrier, Dave_in_AZ and 1 other person Thank this.
  4. Aug 11, 2016 #3
    flatbedcarrier

    flatbedcarrier Medium Load Member

    667
    823
    Jun 8, 2005
    Southern California
    0
    Had the same thing happen a few times over the years.

    When they call you back, and they will. Tell them your rate per mile went up $0.25 per mile since you last hauled for them. Tell them after you've been hauling loads for them again, for about a month or two, you may be able to drop back down to your old rate per mile. Lol
     
    flatbedcarrier, Aug 11, 2016
    flatbedcarrier, Aug 11, 2016
    #3
    7seriestv Thanks this.
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