New (potential) Broker Question

Discussion in 'Freight Broker Forum' started by Cowgirlchaser, Sep 15, 2015.

  1. Cowgirlchaser

    Cowgirlchaser Bobtail Member

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    Hi All,

    As I am a disabled Vet, I find it tough to find work in most companies. I served in the infantry mostly, but I was also an Embarkation Specialist (0431) in the Marine Corps for several years, and have moved beans, bullets, and badges to several countries, by air, land, or sea. Learning the trucking business is somewhat of a different world, almost. Even though it still boils down to moving freight from point A to B, there are quite a few parameters to study and get under my belt before I can move forward. I would definitely consider driving just to get the feet wet, but unfortunately, can't. So it looks like a home office is the best choice for me, and my family.

    From my general observations, the following is what I am seeing from both sides: The carrier or O/O despises the broker, and I believe I have a handle on why. Overall, it looks like "some" brokers don't look out for the carrier's welfare, just their pockets. I would imagine that most of them didn't have a good ethical upbringing for starters. I also understand that if all the brokers were to stop doing business all at once, our country would go into chaos overnight. Most O/O's want to get rid of the middle man, in order to increase profits. I get that too. I am sure I have left out numerous reasons that most O/O's would have distrust or otherwise against brokers, but I wanted to throw some of my own observations out there, so you wouldn't think I had a blind eye.

    Overall I will tell the O/O that reads this, first I am a mission oriented planner, and in each mission, I ALWAYS ensure my troops are taken care of. Without my Marines (aka...Owner Operators), there is no support for that mission. If my troops don't have water on the front line, I will haul it to them myself, or I would at least be kicking someone's ### because they weren't doing their job. The best thing to tell you, is that I AM blatantly honest in all that I do in life. I would never cheat anyone, and if I cannot cover my own expense with a reasonable profit, while simultaneously ensuring you are taken care of correctly, then I would not waste your time, period.

    So here are my questions, and I really would appreciate honest answers if you can spare the time.

    1. Due to my disability, would it be difficult to obtain shipper prospects over the phone or email? I understand that I could hire an agent to help in this area, or even spend a few on marketing on the net, etc., but would my inability to drive to the customer be a losing battle? The wife has her own job, and we can't risk her losing that right now.

    2. Is it entirely necessary to buy into training programs out there? I have mostly learned that what's inside a book or on a computer screen, is not the same as what you will see in the real world. I have also been known to be wrong too.

    3. I have done cost estimates on getting cranked up in this business, and I keep adding to it, especially when I see all the newer technology options out there. Outside of six months living expenses, what would be an "average" first month out of pocket? I have thus far made inclusive (Bond, Cargo Insurance, License, Software or other technology, DOT Authority, and ensuring drivers are paid fast, which currently I can only see Factoring as a short term solution).

    I will also add, I am not looking to get rich guys. My main focal is to earn enough (net after tax profit) of roughly $3,000 monthly. This would help with our insurance, kids, 401k, etc. Just want to earn an honest living, make new friends, and help others in anyway I can. I have thick skin, so if you wish to bash my goal of being a broker, that's okay, speak your mind. I prefer optimism, but overall I am seeking down to earth and honest advice. Take care, and hope to hear from you guys. Semper Fi!
     
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  3. Cowgirlchaser

    Cowgirlchaser Bobtail Member

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    I forgot to add one more question. Currently I fortunately have a great credit score, but in order to get a bond, as well as being looked at by O/O's or the shipper, is this a different credit score they look at? Thanks
     
  4. subseaguru

    subseaguru Medium Load Member

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    I just want thank you for your service Cowgirlchaser. Retired Navy here. you have some good questions and i would like to hear what folks say.
     
  5. Cowgirlchaser

    Cowgirlchaser Bobtail Member

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    Thanks to you also sir! Rode on Inchon, Iwo Jima, and a couple more. Shellback and Blue Nose, lol. Miss a whole lot for sure.
     
  6. subseaguru

    subseaguru Medium Load Member

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    America, George Washington, Nitze, Halsey are the the ships i served on. Got my blue nose in 1992. i had fun and wouldn't trade a day of it. I still talk to my buddies and im happy to say, most of the guys i trained, stayed in and had a great career. Even offshore here, 3 of the guys who work for me were on the GW at the same time as me. Small world.
     
  7. Mother Trucking Princess

    Mother Trucking Princess Bobtail Member

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    cowgirlchaser, Those are some awesome questions! I too am researching brokering information, among other trucking info :) I hope we can both get more input on this subject. My great aunt is a freight broker...Maybe it's time to see what she has to say. (and thank you for your service! ♡)
     
    scottlav46 Thanks this.
  8. astanbrough

    astanbrough Light Load Member

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    Cowgilrchaser -- First of all, thank you for your service, sir. Words can't express the gratitude and respect you deserve, but just know that you are appreciated immensely.

    I've only been a broker for a couple years, but from what I've seen in my short time is that being honest with everyone you work with is the best thing you can do. Even if your rate is garbage or the load has complicated steps involved, just be straight-forward and make sure everyone knows everything they need to know. Once you betray someone's trust you've essentially closed the door. I know drivers that will take my loads even though I can't offer as high of rates as other brokers do on the same lane, just because they know I won't screw around with them and will be tell them the truth and work for them everytime. Its those kind of relationships that will help you continue to succeed.
     
  9. Mattflat362

    Mattflat362 Road Train Member

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    Well first of all thank you for your service. Secondly....you sound honest and I would be happy to run for you when you get up and running. Good luck man!
     
    Cowgirlchaser Thanks this.
  10. Lite bug

    Lite bug Road Train Member

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    How about looking into brokering military freight. I could be wrong about this but I believe it is more of a bidding process. The government always gets the lowest bid, and the bond that the government requires helps to make up the difference between the winning bid and the one who moves the freight in the event it is not moved in the timeframe allowed. I believe you would also be able to be on a level playing field faster. I have thought about this myself but for a one truck operation would be impractical. Semper Fi brother I have a couple of other ideas if you was to move in this direction.
     
    PSUMoose and Cowgirlchaser Thank this.
  11. Cowgirlchaser

    Cowgirlchaser Bobtail Member

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    Thanks for input Astanbrough. You are right. This applies to anything you do in business. My wife was at a garden nursery the other day, and the employee kept giving her different price ranges on specific plants, and then the price for delivery was conveyed as $35-$50, and she said that the nursery sales associate kept talking on the radio, multi tasking on everything, except for paying attention to my wife. This sales associate was basically fishing for what my wife was willing to pay. Seriously? If you have a business, you SHOULD not do this! So to sum things up, my wife left and went to Lowes instead. Overall, the customer service today is pathetic. You have to learn to "listen" and respond to customer concerns, and treat them just like a friend. Overall, yes, honesty is the best policy. Thanks
     
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