oil pump/Detroit engine failure on 2013 Freightliner - ADVICE NEEDED!

I have some Detroit TSB's . witch one do you need?

 

I really don't know what to say. I can't imagine how could it happen. (((((

 

this one ?

https://ddcsn-ddc.freightliner.com/cps/rde/xbcr/ddcsn/506-11.pdf

 

My name is Albert I had a much similar situation with my truck. Can you please call me at 239-269-6009. I need some advise also. [
QUOTE="daytonaoh, post: 4498062, member: 121526"]a low-mileage 2013 Freightliner was serviced by a major oil change franchise, with all oils and filters changed or topped off. The truck was deemed in tip-top condition. But within minutes of leaving the shop's location its Detroit engine blew up. The Freightliner dealer's technicians inspected the truck, and determined that the most likely cause of engine failure was oil pump's failure. At the same time, they also stated that the oil pump (and the engine) did not have any recalls and did not have any manufacturer's defects. Since the truck is fairly new, low-mileage, and did not have any problems before being serviced, yet after service had the catastrophic failure, it appears to be solely the fault of the oil change franchise.

Who has had similar experience at any oil shop franchise and what are the suggestions in dealing with the situation?

Also, who knows how could an oil change and other basic maintenance ruin the oil pump in a Detroit engine?

Meanwhile, what can the engine codes reveal? As far as I understand they are useless, as they can't pin the blame on anyone - they just show if this or that failed.

Thanks for all advice.[/QUOTE]

 

This is very true. My local dealer lost a few engines before there was a service bulletin issued from Detroit.