Sabra in Colonial Heights, VA

My appointment was for 11:30am. They finished loading at 4:30am.

I pull a reefer and am 100% live load/unload, waiting is part of the game, I get it. I have more respect for a shipper that just tells me the load won't be ready for approximately X hours. That gives me the chance to settle in without feeling on edge that Im about to get loaded. Sabra wouldn't hardly tell me anything, mostly just vague reassurances they were doing the best they can.

After approximately 8 hours of waiting, I turned my tv off and shut my curtains to try napping. Not 30 minutes later they called with a door assignment. Curtains open, pants and shoes back on, I'm FINALLY gonna get loaded.... NOPE, another 9 hours of waiting!

Im personally switching to Tribe hummus.

 

Yeah, this load was only going 170 miles and was the last load of the trip. I delivered earlier that morning near there. This load was just to save some deadhead back home. The delivery appointment was for 6am at a grocery dc. Obviously not getting on the road until nearly 5am meant it was late. Luckily it wasnt much of an issue, I was in and out at the dc in less than 3 hours which is typically the wait for an on time delivery there.

 

I'm always leary about saying anything on here my company might not want me putting out there. I know our logistics person and the broker were well aware of the wait though. I will complain about Sabra because they weren't our direct customer and detention or not, I doubt we will ever go back there.

Regardless of detention, I'm annoyed that Sabra kept playing it as if I would be loaded at anytime. It's not like 17 hours is some fluke wait. They had to know how insanely behind they were and just chose not to say so.