Surprise, surprise! I'm having technical difficulties.

It seems my air card is having problems of some sort. I have the Sierra Wireless 881 USB Connect device through AT&T. The problem I'm having is that whenever I open up AT&T Communication Manager to connect, the software won't go past the "Acquiring Data Service" portion of the normal start up procedures. I get an error message telling me that this is due to high traffic or low signal. I looked at my event log and have found two different errors that occurred sometime on the 13th. The first one is "Error 651: The modem (or other connecting device) has reported a problem." The other error is "Error 668: The connection was terminated."

I've been all over Google and AT&T's website searching for definitions of these errors, but can't come up with anything. My Google search listed several different message boards with advice from those boards' members saying to try downloading a different software called 3G Watcher. One poster on one of those forums said it was the absolute cure-all for him/her. So I tried to follow the links provided, but get a timeout error message from Firefox. I've tried going to Sierra Wireless' site and get the same timeout message.

Can anyone help me out?

 

I tried that just a little bit ago. Pulled the SIM card out, left it out for a while, then put it back in. Still getting the same errors.

 

Normally I just close the lid on the laptop and let it go into hibernation, however I did turn it off last night.

In the past I've had problems with it not connecting or disconnecting on its own and had to restart the computer to fix the problem. It seems this is going to require more.

 

Yes I'm with AT&T on the cell too, but when I called 611 they let me know that they're not open on Sundays. Reckon I'll call 'em tomorrow if I haven't fixed it on my own yet.

I would always disconnect and close the Communication Manager software then remove the air card from the USB before closing the lid.