swift "driver support"

Are you doing OTR or on a dedicated account ?

 

Ive been with Swift 9months now, OTR, from My experience so far, I do remember the days when I had to deal with that in My first month or two, although in time I learned really how to avoid them. I have them keep Me running, I dont even ask to deliver early, I just do and keep myself trying to get on the next load. Just keep running them hours and making that money out there, I went platinum by end second month. As far as the rude dispatch, they deal with so much crap all day, endless, so just stressed out, Ive learned to just get in and out of the term to avoid it. I cant blame them personally, they deal with new drivers every week and just expect people to get the hang of it. Once you do you wont need them much. Anyhow, JMO. Good luck, stay safe.

 

So true. About 90% of the problems at Swift are caused by the office trolls. The job itself is not bad. The customers are rarely a problem. At a average 3 years old, the Swift mechanics have not seen the trucks enough to screw them up terribly. But the office idiots have free run of the joint. Most are related to or have connections with Jerry or the church. Most do not know one end of the truck from the other. Almost all could not figure out the simple 5th grade story problem that starts out, "If a truck traveling at 60mph left Chicago at ...." Many have college degree's in nothing important. The ones that don't were crappy drivers that could not make it is drivers, and were to dumb to get away from the company.

It all boils down to they don't have any responsibility. With 100% turnover they can always blame the driver. The driver will be out of there before he even knows what crap happens in the trucking industry. The average experience of a driver is 8 months at Swift. 8 months in, few know #### about trucking so the office crew can pull just about anything and get away with it.

 

Cromwell , I recommend you get yourself to your home terminal and have a face to face get together with your DM as soon as you possibly can so you can talk over your problems . Also get acquainted with your fleet manager so you know who to talk to to fire your DM if you don't get results .

I have been driving off and on since 1967 but it had been 15 years when 2008 ate my life plans and turned them to crap. I had to go through the Academy , mentor and when I soloed was assigned to a rookie driver DM who was a huge help . Even with her help I was overwelmed for months. One frustrating day , she said , "No one is asking you to do anything that thousands of other drivers haven't already done ."

It will take a few more months to figure it out if you make a point of learning the system every day. Once you understand the system you will be able to work it and will need less and less of the drones' help. You can then make a far better move on decision .
Frank

 

That is beyond logical which tells me you don't have a clue what you're talking about .

How about doing something useful and fixing my avatar, staff person ?
Tanx ,
Frank

 

That kind of talk should get you great service.