Warranty Answers

Your service manager is making you do SL cases for anything with codes? He'd rather take the $50 hit if you don't follow the proper steps prior to opening a case?

We don't open too many SL cases. Usually when we do it's to get expert programming, or for the times that we're required to open them. Aside from that, there's not many SL cases for us.

Not to mention that SL doesn't determine what's warranty anyway...they just tell you how to fix it properly.

 

1) Never once heard of a 7 year, 700,000 mile standard warranty. Currently the highest extended warranty is 5 year, 500,000 miles so I would say that you're hearing rumors. If they plan to release an extended warranty option for purchase that increases it to 7 year, 700k I have not yet heard that.

2) Thed302 is correct. They sell more Paccars. It's their engine, so they're making a push to sell it, and they're doing a good job. A lot of people like the MX engine and the MX engine has good support. It's becoming more and more popular.

The extended warranty includes almost everything on the engine, with few exceptions. But of course it depends on what extended you purchase. Aftertreatment / Comprehensive both have their own coverage's. Comprehensive doesn't cover the aftertreatment side and vice versa.

If you were to buy MX extended, but only buy one of them, you're really just wasting money. However if you buy both, you're looking at having about 99% of your engine covered. There's little things that won't be - a fan belt tensioner, for example, isn't covered. All major components will be, #### near all, if not all, sensors will be covered.

If you're ever curious, just as your dealership to give you a copy of the MX extended coverage sheet. It goes over essentially everything. It's a "Quick Reference Guide" and not meant to be all inclusive, but it should give you everything you need to know.

 

How many miles per year do you plan on doing? In almost all cases, I would advise anyone to buy the extended warranties, they can be expensive but they usually pay for themselves in the long run.

 

I stand corrected. I just looked in to this and you are right. I've never actually seen anyone with it, which may be why I have never seen it. Even on our Extended Coverages pricing sheet, it's separated from the rest of them a bit, with it's own title. Pretty easy to skip over.