BIG SPRINGS TEXAS T/A Service Rip Off

When you call the dealer....you should have paid for the radiator over the phone.....

 

No the price you got from Freightliner was if you paid for it direct.
When the trkstp went and put it on their account they will mark it up.
Standard practice at many shops. Should of paid for it direct and had them pick it up.
How did they charge you two times for the radiator fluid, did you have them take it off the bill?
10 gallons of coolaint at what 16.00 a gallon would make it 160.00. Not sure the price.

 

yep, should have paid for the radiator, it not a rip off, its normal business for any shop.

or you could have parked in the far corner and changed it yourself, if ya had the tools.

I guess the amount for labor wasn't a problem for ya.?

 

At least you didn't eat the buffet and get the runs.

 

A TRUCK STOP A RIPOFF? What is this world coming to? Honestly, I'm sorry to hear that, but you are exactly the kind of person they are looking for. Just curious, was it like Niagara Falls under the truck, or could you have limped it to a better place? Years ago, I knew my radiator was going south in my Western Star, but milked it along, until it just wouldn't cool anymore. I bought one of those new cores from Chicago at the time I think I paid $500 for it, put my tanks on, and I was on my way, but I'm sure you didn't have that option. Note: stay away from truck stop repair facilities unless the truck literally won't move, and even then, be wary.

 

The 30% mark up is normal but that is supposed to be for getting the parts, not charge him 2 hours labor to go get it and then mark it up.
Should be one way or the other.
But then most of have been ripped by the truckstop and TA is not different than most.

It always gets me to pay normal shop rates for mechanics that don't have any mechanic education and yes they need to start somewhere but one should not have to pay $90 hour for non educated mechanics.

 

now flightline you post that like a guy who works on his own truck, lol. yep, you rebuilt your own engine even. but really its normal for the t/a if they have get the parts, they will charge you every time to go get em. price anything at the t/a and it will be 30 to 40 per cent higher than getting them yourself from a parts place or dealer.

anytime ya get a repair done at a t/a or petro youre gonna pay more, even on a simple wheel seal deal.

 

you got hosed