northern CAC broken mounting tabs 1 year old

Discussion in 'Trucks [ Eighteen Wheelers ]' started by Ezrider_48501, Sep 1, 2014.

  1. Ezrider_48501

    Ezrider_48501 Road Train Member

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    Apr 2, 2011
    bismarck, nd
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    so i open the hood on my truck today and the placement of the air to air looks off. look a little closer and see that 3 of the 4 mounting tabs are broken off.

    2014-09-01 17.10.58.jpg

    this is a northern CAC i installed on 9-3-13

    with today being a holiday i will call tomorrow and see how there customer service is.
    Northern Charge Air Coolers are warrantied for
    a period of two (2) years from the date of
    installation, to be free of defect
    s in materials and workmanship.
     
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  3. leftlanetruckin

    leftlanetruckin Road Train Member

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    Mo Via Blackpool,Lancs.
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    Couldn't see any, but do you see air bubbles in the casting anywhere?
    Bad deal for sure though
     
  4. Ezrider_48501

    Ezrider_48501 Road Train Member

    3,845
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    Apr 2, 2011
    bismarck, nd
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    i'll look a little closer for air bubbles but i don't recall seeing any. was able to stop by the freightliner dealer this morning where i had purchased it from this morning with the original invoice. they called northern while i was standing there and told them what happened sounds like they will most likely cover it. but they cant till the receive back the original one. so they have me another on its way when it gets here i will have to pay for a new one and they will send the old one back in the box for the new one and issue a refund.

    iv got the old one rigged in there so it shouldn't move around so i guess ill run it till the replacement gets here.
     
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