No more TA or Petro Repairs?

TA and Petro are expensive, We stopped doing PM on the road years ago because they over-charge. But as a last resort to keep a load on time we will use them for minor non-warranty repairs (tires and air lines). Over the year their service cost has escalated. I did work for a company once that had such bad credit, that TA wanted Comdata Checks only!

 

Not the first time usa was put on hold by ta/petro or eshop. If thats the case now. Ive had to write several comchecks to them. Sat for a couple hours while the argued back and forth about work and sending multiple pictures of tires etc...

 

Sounds like you've been hanging around the terminals too much listening to the whiners. I don't need to read between the lines. I just state what I can see, and I see many new trailers out there.

 

There was a history of TA/Petro charging for tires that were never replaced, just repaired. Also, no core/case credit given on a tire that there should have been. That's why pictures became mandated by USA. I once sat 5 hours waiting for a simple tire to be changed, watched the tech put it on and take it off 3 times as they heckled over the case credit. TA wanted to pay $25, USA wanted $45. I finally had to call op manager to settle it. Explained to her it was costing me more to sit than they were trying to save. She agreed and got me rolling in no time..

 

If USA TRUCK would hold the drivers more responsible for damages, and trlrs being dropped at customers or are yards with defects that are not reported, we would have a whole lot less issues. I've lost count on how many new 59--- series trlrs that I've picked up lately, that have damaged already. If we could get rid of some of these steering wheel holders that are within the company, we would spend a hell of a lot less on repairs, and maybe the company could start making money.