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Paper Transport reviews

4.0
(54)
$750 - $1,731/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$750 $1,159 $1,731
weekly average

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Ratings and Reviews

Current Employee - Mar 9, 2022

PTI takes care of their drivers. I've been with them for a year, driving 2000-2500 miles/wk, home every weekend. My driver managers have both been approachable and responsive. When I've had concerns, they've been addressed in a timely and thoughtful manner. Pay is competitive, benefits are decent, home time is consistent and predictable, detention pay is generous. Drivers are given enough time to complete a trip without being expected to cut corners or compromise safety. Overall I appreciate their professionalism and the effort they put forth to support their drivers. A smooth operation.

Pros

Professionalism, responsiveness, overall good treatment of drivers

Cons

Fairly high health insurance premium/deductible

Home Time
Equipment and Maintenance
Dispatchers and Managers

Response from Paper Transport

Thank you so much for taking the time to leave us a review. We greatly appreciate your feedback!

Current Employee - Mar 8, 2022

I've been with pti for 7yrs and can't say any thing bad. I have been driving 30yrs and this has been the best company I've worked with, they understand driver's..

Pros

Cons

Home Time
Equipment and Maintenance
Dispatchers and Managers

Response from Paper Transport

Thanks for the wonderful feedback. We're glad you're part of the PTI team!

Former Employee - Jan 4, 2024

Paper Transport is the best. Sometimes you don’t remember things for a really long time after being out on the road and being new.

Pros

Everything

Cons

Nothing it is a great place

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Current Employee - Dec 9, 2023

I’ve been with PTI for 4 years. They are a good company to work for. Everyone is helpful, friendly, accommodating and welcoming. The shop guy in Jax is a bit of a curmudgeon, but thankfully I don’t have to deal with him too often. He is not an employee of PTI, but equipment services. PTI has excellent pay especially for new drivers (60 cpm) but unfortunately that’s also the pay for experienced drivers as well. They’re dedicated runs, so you stay in one region and go to the same places over and over again. I suppose there are drivers out there that may think that’s great but I personally prefer to “run wild” and drive all over the country. The same ‘ol same ‘ol gets to be a bit monotonous. I’ve requested OTR several times but all I hear in response is crickets. They stack your loads out by the week giving you very little time to even use the restroom, let alone shower or eat. And when you run out of time it’s generally in the middle of nowhere with slim pickings for even finding a place to safely park. So I highly recommend purchasing a refrigerator and microwave and keeping it stocked or you won’t be eating anything unless you want to spend your salary on delivery, but most places you go delivery isn’t and option. Home time is supposed to be out 12 days home 2. Usually I go home on fridays (so 14 days out) then they schedule me to come back on Monday morning (so 3 days off), and occasionally on Sundays. There is guaranteed pay, which is nice if your truck is in the shop for 3+ days you’ll still get $1100. There is a caveat to the guaranteed pay though, if you take a day off for an appointment there’s no guaranteed pay that week, and they may choose to keep you home all week (no check that week, but insurance premiums are still due!). Also, there’s no guaranteed pay on weeks that have a holiday, but if you work on the holiday you can get holiday pay. They are very family oriented and if you have family issues come up they will get you home and let you stay home until your crisis is averted. The driver managers are friendly and helpful. They give out a lot of bonuses based on fuel, safety, administration (turning in your paperwork) etc. and most of the time when you stop by the office to turn in paperwork you’re greeted with a smile, & by name. A lot of times they’ll give you little surprise gifts such as a branded hat, tshirt etc. after 1 year you get a really nice jacket. If you attend safety meetings you get paid ($30) for your time. There is also a company vehicle that you can use (minivan) if you’re at the terminal and want to run to the market or whatever. You get a rental car to orientation (no bus!) Pets are allowed (cats / dogs) no deposit. Passengers allowed after 6 months safe driving, each time you have to fill out a form and have it signed off & provide a copy of the passenger’s id & have them sign a waiver. Overall it is a really good company. There are a few things I would change if I had the power, but it’s one of the better ones I have worked for big or small. I definitely would (& have) recommend this company to other drivers.

Pros

Great atmosphere, decent pay, good miles, guaranteed pay, holiday pay, bonuses.

Cons

Driver facing camera, no split sleeper. Grouchy mechanic.

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Response from Paper Transport

We appreciate you sharing your experience with us and the community! We’re so happy to have you on the Paper Transport team and thank you for 4+ years.

Former Employee - Sep 29, 2023

I drove PTI for almost 2 years, I asked if possible to move to Va to be near family. They said yes, great, no so much, once moved, I was forced to stay out two weeks at a time, never got home on time, I was run out of my 70 over and over again. Then when home they refused to communicate with me, they switched my driver manager who never reached out to me. The operations manager blocked my email and refused to return calls. I finally called HR , they told me that I had resigned according to the old driver manager, news to me. I took a gamble moving only because PTI had been good to me for 2 years. They never once called me and left the truck up for almost 3 weeks. I miss PTI, there were a good company but there is a disease growing within the company of abuse toward drivers.

Pros

Good trucks,

Cons

Office staff turn over creates confusion, no one in the office really understand drivers and driving

Home Time
Equipment and Maintenance
Dispatchers and Managers

Response from Paper Transport

Thank you for bringing this to our attention. We’re sorry to hear that you had a frustrating experience. Our team would be happy to discuss your specific situation offline. Please contact us directly at feedback@papertransport.com or give us a call at 855-784-5627.

Salary Surveys

Company Driver - 1 Year CDL Experience

Surveyed in Green Bay, WI on Mar 5, 2022

$1,700 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Pontoon Beach, IL on Dec 15, 2021

$1,250 per week

Current Employee

Yes

Company Driver - 1 Year CDL Experience

Surveyed in Green Bay, WI, USA on Jan 4, 2024

$1,154 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Jacksonville, FL on Dec 9, 2023

$1,600 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Jacksonville, FL on Apr 1, 2023

$1,231 per week

Current Employee

Yes

Discussions

Paper transport

Frend

Jul 29, 2015

Paper transport

Paper transport is a nother company that takes a lot of advantage of their drivers they set up your dock times during your 10 hour break they don't care if you have slept or not driving for them led me to a heart attack from driving two days or so with no sleep causing my stress levels to go up most companies are like this all they care about is the money people need to stay clear of trucks because you don't know if they've had any sleep or not

Paper transport

Frend

Jul 29, 2015

Paper transport

I worked 2 weeks with them and they run the hell out of you. Expect you to unload or load on your 10 hour break. And they want you to work 16 hour days everyday. Was told id be home for weekends. Get home on saturday at noon. You better be leaving at noon on sunday. No time at home. Great trucks and good money but will run you to death. Thats why they have a big turnover.

Paper transport

Frend

Jul 29, 2015

Paper transport

Recruiter in Green bay Wisconsin will promise you everything and deliver on nothing.Went to their orientation in Jacksonville,Florida only to find out there's no equipment available.Lynn in the office greeted me with a real attitude and tells me the exact opposite of what my recruiter told me.I'm savvy to this old game and decided to walk away from this offer.