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West Side Transport reviews

3.2
(10)
•
$350 - $1,200/week

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Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$350 $924 $1,200
weekly average

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Ratings and Reviews

Current Employee - Jan 19, 2024

This company was good at the start then f you over once your halfway in. Others say it’s trucking but I say it’s hiring fraud. They illegally dock pay. Look up the rules for pay docking in federal court. They can take money away. And were are exempt since we get paid guaranteed salary or pay commitment. Promised 1200 a week and they said upon hiring I’d work 5 days a week regional MW. They want me to work 6. That’s 60 hours 10 hour days 20 an hour. That’s a joke. I had the last Volvo bc they are selling them all and all I needed was a coolant sensor. Welp it’s currently 3 degrees and they want me to switch trucks for a coolant sensor so they can fix and sell it. Currently in a freight shaker. The Volvo had 400k miles when I got it then hit a dear switch med to another it had 400k on it. They assigned me a newer truck it has 400k as well. If you’re here and want a brand new truck good luck. You need to be on your knees and keep your mouth shut in order to get that privilege. The drivers are okay they won’t pay you for inclement weather conditions you either drive in it or don’t get paid. This is my opinion other drivers may sugar coat and think this is the best company ever. They are lying and never working more than two trucking companies in a career.

Pros

Always have loads no down time. Night dispatch is the most friendly.

Cons

Talked to like you don’t know how to drive long maintenance time over 24 hours. Low pay. Triple stacked trailers you have to dig out for $15 a trailer in the cold. They try their hardest not to pay you and make you run in snow and ice.

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Former Employee - Feb 18, 2023

I worked in 2021 until my wife had to have elbow surgery. Long process getting well. My pay back then was minimum $1000 and home Friday, off until Monday am. So I had 2+ days off every weekend. Equipment was top notch. Dispatch and management were excellent and cared. Only negatives were Glenviews showers and I could have driven 200/300 more miles per 5 days.

Pros

Nearly everything was as good as it could be for a driver

Cons

As stated, showers in Glenview and not quite enough miles.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Apr 21, 2020

Been at West Side for over two years. We run dry van no touch mostly in the MW/SE. Thought about why I'd list reasons not to work here but honestly these things are just industry standards. I enjoy the way I'm managed, rarely do I have to call in to dispatch but stuff happens, I run recaps with the occasional 34 on the road. Hometime promises are met, they have a weekly promise of $1,100 that does get used especially nowadays (writing this during Corona times) but we're kept busy enough. Benefits are down the middle, I've had better and worse. I think we're up to about 600 trucks and plenty of trailers for pre loads drop/hook and the customers are routine. Lately I've been on a sweet run from MN to Houston TX. Anyways I have no regrets picking West Side - I live in the Midwest but I'm sure we hire beyond that. Stay safe and wash your hands, drivers!

Pros

consistency, equipment, dispatch, pay, miles

Cons

benefits (medical is like $150/week for family), no coast 2 coast stuff, no lease options

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Oct 10, 2019

This company runs so tight on rules and regulations,which isn't bad , but the rules the can benefit the driver in times of need are not allowed. This company lies constantly and will put falsified , made up information on your DAC report . This happened to me and I was promised a guarantee of 900 a week later it changed to 700 and I was expected to still stay out 5 days a week ,with a day of pay missing. Overall you can survive with them but that's about it, for a real career in the the trucking industry,I wouldn't recommend his petty,backstabbing company

Pros

Steady low constant pay

Cons

Never can trust them ,they will fire you and try to ruin your opportunities to feed your family.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Aug 22, 2019

Lies,lies,lies on pay,hometime,equipment! Dont trust these ppl. Driver turn over is 50% +. Read the reviews,stay away from them, will screw

Pros

They lie great!!

Cons

Too many 2 list.

Home Time
Equipment and Maintenance
Dispatchers and Managers
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Salary Surveys

Company Driver - 4 Years CDL Experience

Surveyed in IL on Jan 19, 2024

$1,058 per week

Current Employee

Yes

Company Driver - 1 Year CDL Experience

Surveyed in St Paul, MN on Dec 13, 2023

$800 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Glenview, IL on Feb 18, 2023

$1,000 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Columbus, OH on Apr 21, 2020

$1,154 per week

Current Employee

Yes

Company Driver - 1 Year CDL Experience

Surveyed in Cedar rapids on Aug 22, 2019

$700 per week

Current Employee

Yes

Discussions

westside transport

cash21

Apr 19, 2013

westside transport

Well after considering many different companies and considering the needs of my family I decided to make the switch to west side. I'm taking their regional option, with my wife expecting home time is very important to me. I am supposed to head to cedar rapids Sunday to begin orientation on Monday. I will post on here my experience with them as I go. Hopefully it will help other drivers who are considering them.

Full Discussion
West Side Transport Cedar Rapids, IA

BigRich711

Dec 4, 2014

West Side Transport Cedar Rapids, IA

Okay, so I'm going to present in list form multiple problems I have endured with this company.

1) After nearly three months of employment, I have not received a week over 2,000 miles.

2) Although I'm an OTR driver, 90% of my runs are in two states -- Indiana and Illinois.

3) In order to get me home, they have to hire a broker to get a load. When getting broker loads, the driver is responsible for calling the broker and getting the information, which is a customer service job. Every single broker load I have done in order to get home has been utter chaos. Days and days between pick up and delivery.

4) My check has been messed up numerous times. For example, I submitted a receipt to be reimbursed for some fluids that I had to purchase. After receiving the e-mail containing my paycheck summary (yes, they do not offer paper check summaries), I noticed that rather than reimbursing me for the fluids, they charged me what they were supposed to pay me. Also, I have a load a month ago that they haven't paid me for yet, and nearly $100 of detention time (broker load) that I haven't been paid for.

5) My interaction with mechanics was not so great. They're lazy, sorry people.

6) It took them nearly two months to fix a malfunctioning bunk heater. Now, that wouldn't be an issue if I weren't in the midnorth portion of the country during winter.

7) If you take a toll that wasn't in route suggestion, you will not be reimbursed. 

IF YOU QUIT, THEY WILL NOT PAY TO GET YOU HOME. If you do not return the equipment, they will charge you for fuel to return it, towing bill, and a mess load of other charges.

9) When I first went solo, they tries paying me two cent less than me and my recruiter agreed upon. My recruiter did fix the issue after I raised hell.

10) Equipment is horrible. If it looks nice, it's an automatic. The only have manual Freightoners, and they're all garbage. There are only two outlets in the truck that haven't damaged my equipment. Cooler, extension cord, multi-port -- all damaged because of their horrible equipment.

11) You may earn detention time, but they'll pay you for something less. For example, I earned an hour detention time, but rather than paying me $15, they paid me for repositioning a trailer, which..... Well, it isn't $15. Basically, they seem to try ripping you off every chance they get.

My advice is, stay away from this horrible, failing company.

If anyone has a suggestion for a good company, please let me know. I came to WST from Con-Way truckload, and I really liked Con-Way. I'm looking for something that can give me more than 2500 miles a week, all 48 states, good equipment, and if possible, does honor dispatch (paid for the load before completing the load.).

Full Discussion