Hello
please help with an advise. My driver picked up frozen load and got reefer breakdown on the road. He stopped at carrier dealership and spent about 4-5 hours there and they did fix the reefer. Next day driver was asked why his GPS location still in MO, where he picked up a load. Driver did mistake and told them that he spent 5 hours for reefer repair. From that time broker start requesting reefer download report. It was Sunday. We didn’t do any reports, on Monday morning driver delivered load and receiver accepted and signed BOL without any notes. Everything went smooth
but the broker keep emailing us and requesting reefer download report. He said if we won’t send them, he will file a claim.
my question is -Can broker open a claim with clean bills and accepted load?
Do I need to provide reefer download report to them? Or not?
If I do provide report, probably they will see that reefer was running 20-35 degrees about 5 hours while repair. Please advise? We just want to avoid any possible claims
Reefer load possible claim
Discussion in 'Refrigerated Trucking Forum' started by Daexpress2018, Sep 27, 2021.
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Once the bills are signed it's game over , was this load factored? Send the broker a picture of your ding dong and tell em to pound sand
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He can't file a claim, the receiver has to.
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p608 Thanks this.
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Also was the product exempt or non exempt I'd be worried if it was exempt in the broker has yet to pay
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Listen to "wichris" he knows his stuff...
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importvic, Speed_Drums and D.Tibbitt Thank this.
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Tell your driver to put a cork in it , wow what a onion.
Maybe going forward we can all learn how to not Invite a claim , that was drilled in us old timers heads.
Company drivers have no buisness talking to anyone besides breakdown, dispatchers etc , how did the drivers get put in the middle of this broker shipper receiver dilemma , to many ##### to kiss as it is.D.Tibbitt Thanks this.
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