Highway App

I have a “Gas Buddy” app which works fine, however, lately it was been asking for more personal 411 which I keep ignoring and it still works. Also there has been some other personal apps that I have deleted for the same reason when they request personal 411. Knock on wood, so far I have not been hacked with the exception of junk emails which I report and never open them.

 

I agree with you 100%. These people try to inject themselves as gatekeepers and we always hear about breaches because they fail to uphold their responsibilities. Just a soft power play to gain more control over drivers that opens doors to identity theft, the only persons that needs to see you license is company HR or DOT and even then all they really need is the number. Plenty of illegals out there using fraudulent credential, and some cubicle dweller at Highway making 30K/year will be glad to sell the database for 5 grand cash and then there will be 48 "Senor Elmer Fudpuckers" driving around. This is social engineering and phising as a long slow game. Remember they said "download out app, it will help you out": and now you are getting this mission creep. I'm not comfortable with it, "Protect your CDL" applies and if they can't show a legitimate need for this and robust safeguards (not hot air), then they ain't getting it and if that means truckers aren't going to use their app then that is their problem not mine.

 

Convenience always leads to loss of security. There's another thread about this recently too. You're not crazy. It's the desparate people with a lackadaisical and careless approach that allows this type of intrusion to continue. All it will take is enough carriers to stop using Highway for it to end .

Biggest obstacle to that happening is the current market. Too many bottom feeders swimming around dying a slow death grasping for every little penny. When the next ripple in the Matrix happens things will loosen up.

 

Why do they need your photo ID ? really, why ? Are they wanting you to show up in person and taking fingerprints, etc. ? No, so there is no way for them to really be sure you are who you say you are. The best security is keeping that stuff out of circulation, not putting it out there at 27 different places. You are an established carrier and have been doing this long enough, it might be a little pita having to send out broker packets if you pick up some new business but you can get along just fine without them. How do they do without truckers ? It seems they need to learn a lesson the hard way, or there is something shady coming down the road because there is really no legitimate need for them to have your CDL like they are a government agency.

 

Good for you to stand up. Unfortunately, too many will fold like lawn chairs.

I understand the need to reduce potential thefts and double brokering scams but a picture of your truck door with company name/USDOT given to the broker combined with the shipper taking a picture of the same has always been a safer bet.

I can easily doctor up some driver's licenses to say anything I want on them and upload it to Highway but it does not prove anything. Those manually taken pictures do though. This isn't about safety it's about control and data acquisition.

 

I guarantee they are selling your data - but then again, so is everyone.

I also think this is a genuine attempt to combat freight theft and fraud. I don't think it's going to be effective, but they're trying.