Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

When the unit wasn't working it was fluctuating between 0/11 and 1/16ish. As I posted later after over 24 hours at 1513 EST yesterday it starting working and using satellites again. It has been working fine since.

I am having the same or similar issues with the airport POIs. I have my unit on auto zoom level and on distant zoom levels I see airports everywhere. Is there a way to completely wipe and restore the software?

Is there a best official place to make a feature request? I'd like to see the addition of a MM counter in tenths for interstates.

Thanks,

Brian

 

Are we looking at a download again or an SD card? Or can you say yet? More out of curiosity then anything.

Mark-K7TKR

 

at a competitive price? what does that mean? i just shelled out over $500 for the gps less then 3 months ago. Now i have to shell out more money for a map update? i would think for $500 we should at least get a year worth of map updates for free.

on a side note have u got any of my emails mark? im sure your busy so a simple yes will be fine. i dont need u to respond to all of them. just curious.

 

I think I got the planes to disappear. Thanks.

When is RM gonna rectify this? As a driver, we need to know the trip beforehand so we can know how long it's going to take, etc. Please let me know if they are going fix this & if they're not planning on it, let me know so I can return it before my 30 days is up!

Another thing: about 30-40% of the truck stops & rest areas don't show up. What's up with that? The final question is this: why would a driver spend $400 on a GPS if he still needs to crack open a map & truck guide?

Thanks!

 

why do u need to know more then 1 route at a time? i just do my trip and when i get there i program it for the next trip. not hard to do.

as for the truckstop not showing up i havent seen that happen. they always show up for me. i use my littele guide just to double check the stops. i dont use my gps for truckstops. i use my little book. i use my gps for the routes.

 

IF anyone has come across this when they turn on the TND 500:

The TND 500 displays "Fatal Application Error" and will not restart. I have connected it to the internet to get the latest updates from Rand McNally. Still will not start. At bottom of error messgae is the following info: Program: navi.exe Exception: 0xC0000005 Address: 0030DC04

There is a fix you can do your self for this.
While you have the TND 500 plugged in to your computer, it will have two new drives, one is for the sd card and the other is for the hard drive on the TND 500.

Uninstall the TND dock installed on you computer. Then go to the SD drive listed under my computer and look at the drive (usually L, M, K, etc..) and open the drive. in it you will see the TND set up icon. Double click on that icon and RE-install the TND dock on your computer.

Open the newly installed TND dock program and hit the update my TND, It will re-install the original operating system back on to the TND hard drive its self. Yes, you will have to go back through the task of updating all the files again, but at least your TND 500 will be working again.

On my TND 500, after doing this exact procedure, my existing information was still there, history, address's and all that.

I hope this helps all my fellow truckers out there! Good luck and god bless!