Suppport Thread for the TND 500, TND 700 or future Rand McNally products.
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.
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I had nothing but trouble with it but I still stayed with it. I realy like my 710 I have now but will not pay for map update.
As a rep for rand you should atleast let the company know what the customers that are using their product think and pass along ideas.
As a business owner in the past I always wanted to know what my customers think and would like to see, Even if I did nothing about it. -
A support thread deals with support issues on the product itself. Not Marketing.
Thanks,
Mark -
All we wanted to know is what we can do. Just as if we needed to update the tnddock and had issues. it is all part of support. -
I am here if you have issues, questions or items of the such with the TND.
I am not here to discuss what the marketing department has put out.
If you have questions on the Promo then I suggest you call Rand Support directly and talk to them about your issue.
Again, I am the messenger and I work in R&D, not marketing.
If you have a concern about the TND that you are having or a question about the TND then I will be most happy to answer it. Remember, I do not compare the TND to other truck navigation units.
Let's get this thread back on track with support issues, not marketing issues.
Thanks,
Mark -
So if the unit will not see roads that are truck friendly, speed limits that are not right, mile marker issues, all issues that can be fixed with an update in mapping we should not ask you how to get the new unit we paid $500 for fixed. thats funny.
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Speed Limits - tied to the map database. Rand is working on a solution to provide updated to speed limits via updates. But, VA changed their speed limit after the Maps passed QA.
Mile Marker issues - CA goes by county mile markers. Other states if you have an issue let me know. Most are correct.
Mapping is not updated via the Dock at this time. It is about 2.5gb and is updated via a new map update on an SD card.
Thanks,
mark -
Question - anyone currently have a 710 that the sound has stopped working? I am doing some testing and would like a driver to assist. I do not have one physically here in my office.
Thanks,
Mark -
With my tnd 700 I am noticing that there are alot of speed limits missing in South Dakota and Nebraska. US18 is an example, I can understand county roads not having speed limits but State and US highways should be mandatory
Mark Kling Thanks this. -
Do we need to rely on a GPS for everything?
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