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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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Page 443 of 756
  1. Aug 30, 2012 #4421
    Mark Kling

    Mark Kling Technology Contributor

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    Suggest you do this,,

    1. Unplug for 12 hours
    2. Charge on AC for 3 hours
    3. Turn on and when on accept screen press the reset button
    4. Take the USB end of the DC cord and lightly squeeze it for a more snug fit in the USB port on the 710

    Thanks,
    mark
     
    Mark Kling, Aug 30, 2012
    Mark Kling, Aug 30, 2012
    #4421
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  3. Aug 30, 2012 #4422
    former yankee

    former yankee Light Load Member

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    Dec 21, 2008
    Carrollton, GA
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    File sent. Thanks
     
    former yankee, Aug 30, 2012
    former yankee, Aug 30, 2012
    #4422
    Mark Kling Thanks this.
  4. Aug 30, 2012 #4423
    Mark Kling

    Mark Kling Technology Contributor

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    Rand is looking at. I verified it did not load on a 510, but a 720 loaded the file, but with 0 locations.

    Thanks,
    Mark
     
    Mark Kling, Aug 30, 2012
    Mark Kling, Aug 30, 2012
    #4423
  5. Aug 30, 2012 #4424
    jet460

    jet460 Heavy Load Member

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    Modesto, Ca
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    I'll give it a try. Thanks.
     
    jet460, Aug 30, 2012
    jet460, Aug 30, 2012
    #4424
  7. Aug 31, 2012 #4425
    Mark Kling

    Mark Kling Technology Contributor

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    Just a reminder - Rand Customer Service is closed on Monday for the Holiday. Everyone be safe out there.

    I will be monitoring TTR.

    Thanks,
    Mark
     
    Mark Kling, Aug 31, 2012
    Mark Kling, Aug 31, 2012
    #4425
    SavageSam Thanks this.
  8. Aug 31, 2012 #4426
    jet460

    jet460 Heavy Load Member

    760
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    Oct 8, 2011
    Modesto, Ca
    0
    I did exactly as you said.
    It would not even turn back on.
    It's dead.
     
    jet460, Aug 31, 2012
    jet460, Aug 31, 2012
    #4426
  9. Aug 31, 2012 #4427
    Mark Kling

    Mark Kling Technology Contributor

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    I suggest you contact Rand Support today. They will be closed on Monday.

    Thanks,
    Mark
     
    Mark Kling, Aug 31, 2012
    Mark Kling, Aug 31, 2012
    #4427
  10. Sep 2, 2012 #4428
    Brucesmith

    Brucesmith Heavy Load Member

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    Jun 16, 2012
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    Does the 720 show low bridges in major cities? Especially Chicago.

    Thanks
     
    Brucesmith, Sep 2, 2012
    Brucesmith, Sep 2, 2012
    #4428
  11. Sep 2, 2012 #4429
    jwcw3rd

    jwcw3rd Bobtail Member

    5
    0
    Oct 2, 2011
    jacksonville, al
    0
    Mine did the exact same thing yesterday. Wondering if the new map update is bugged.
     
    jwcw3rd, Sep 2, 2012
    jwcw3rd, Sep 2, 2012
    #4429
  12. Sep 2, 2012 #4430
    Mark Kling

    Mark Kling Technology Contributor

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    If it is in the Database then yes, but be aware not all Databases are 100% accurate.

    NYC will show the posted height, not the actual. In other words, it may show a 12'6", but actual is 13'6". DOT shows to us as the posted which we have to go by.

    Thanks,
    Mark
     
    Mark Kling, Sep 2, 2012
    Mark Kling, Sep 2, 2012
    #4430
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