Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

I have a few general questions. Do some of you get a message when you run a diagnostic that says issue found with one file? I always run a diagnostic after a update and I always get the same message. Also does anyone know how to decipher the serial number? T.I.A.

 

I was just wondering if there is a way to know the date it was made from the serial number. Would you point me to the post RE: CRC CR? I don't know what the abbreviations means?

 

CR=Carriage Return=Enter key on a computer
CRC=Cyclic Redundancy Check, which is an error detecting code used in digital networks and storage devices. he mentioned it in This Post

 

Happy New Year Mark...
I would like to apologize for my silly rant re the 720. I was frustrated and had no clue on how to utilize it. And I'm still learning.
The 720 is actually a BRILLIANT DEVICE. Like my iphone, I can't imagine doing without it. The verbal warnings (speed, curve, hill, construction) alone are worth the price I paid. So what if I can't find a few addresses, like the giant Walmart DC in Hermiston OR. It found the Lowes DC in Lebanon OR when google could not. And sometimes my co's directions trump both google and the 720. So there it is.
Now my only problem is accessing the manual on my phone because, unfortunately, there's not good wifi available most of the time for my laptop.
And one other thing: the engineers need to work in an instant mute button on the map screen so you get that woman to shut the eff up when you're tired of listening to her.

 

There is one.

Press the speaker icon that pops up whenever she's talking. It shuts her up.

 

Routing issue TND 710

Try routing from Laurel, MD to Allen Park, MI. Fastest route, toll roads allowed, no ferries, no u-turn, no border crossing allowed.

Just north of Elyria, OH the GPS routes onto 57 north, then 90 West, then 2 West instead of staying on the OHTP to 280 north. WHY? This route made absolutely no sense to me, and is definitely not the fastest. After ignoring the routing and remaining on the OHTP, the recalculation added 10 miles and removed 30 minutes from the travel time.

Also:

I've reported several routing problems in the past, and the one that really sticks in my craw is the inability of the device to recognize the GWB as a valid route into NYC. At least one of your competitors is able to make this route work. When will RM - the long standing authority in cartography - step up to the plate and fix the obvious issues with the routing? We've paid for the devices and reported the issues. Now it's your (RM's) turn.