Celadon Trucking Svc.

Discussion in 'Report A BAD Trucking Company Here' started by NY Snowman, Aug 1, 2013.

  1. NY Snowman

    NY Snowman Light Load Member

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    I am new here and after much thought, I decided to share my experience driving for Celadon.

    First of all, to even get to Indy for orientation was a nightmare. I was supposed to start orientation the week after Thanksgiving of last year. My orientation never started until after the first of the year. That should have been an omen to me that this was not the company to drive for.
    After my recruiter verified my past driving history, I was informed I would have to pass a road test for the company and at most, go out with a trainer for 2 weeks to "get back up to speed" before I was assigned my own truck. I had no issues with this plan. However, after completing the orientation program, I was informed the afternoon of the last day that I would be assigned a trainer for 8 weeks before I would be assigned my own truck. Although I was not happy, I went along with their plan and went out with my trainer the following Monday after orientation was complete. Now this is where things got really interesting.
    The trainer I was assigned to was an awesome trainer. However, his wife was in the hospital in Tennessee and he spent more time dealing with that situation than he did actually evaluating my driving abilities. From the first day, I drove every mile and handled all aspects of every load we were assigned. After being on the road for 2 weeks, we were given a load to Tennessee and we hit our 34 hour break while in that state. My trainer's wife was still in hospital, so we went to the town she was in and spent the 34 hour break there. I spent my break in a Cracker Barrel parking lot while my trainer spent his break with his wife and sleeping in his bed. He never told me where he was going or when he would be back. I didn't see him again for the entire break after we parked.
    As if that situation wasn't bad enough, we got a load to the terminal in Laredo, Texas. When we got our load from the terminal, we set out for California. While leaving the city of Laredo, I felt the truck lose power. I told my trainer of the problem but he told me to keep driving. He would not allow me to stop the truck and told me that we "drove these trucks until they die." Well, 3 hours later on Hwy 90, the truck did just that. In the middle of literally nowhere, we broke down on a Friday afternoon. No cell service, and the quallcom didn't work either. We spent the night in the truck and were wakened the next morning by two U.S. Border Patrol Officers and 2 U.S. Marshalls. They informed us after learning of our story that we were lucky to still be alive as illegal Mexicans frequented that stretch of highway and routinely robbed and killed stranded motorists. After waiting most of the day on Saturday, a tow truck finally arrived around 4 in the afternoon and towed us almost 2 hours to the closest town, which was Odessa, Texas. We spent 6 days in a motel room while our rig was at the dealer being fixed. After finally getting back on the road, we were brought back to the terminal in Indy and I was given my own truck. Keep in mind I hadn't been home in almost 8 weeks.
    After getting my truck and getting it set up, I was given my first solo load. I never got home for another 2 weeks after being assigned my own truck.
    I can't complain about the miles I was given. My dispatchers did a good job of giving me miles, but the home time was almost nonexistent. The final straw was when I was assigned a load to the terminal in Laredo. My truck was due for PM maintenance, but there were several issues with the truck that needed attention. The check engine light was illuminated, the ABS light was on, and the truck did not maintain power under load. Of course after I got to the terminal in Laredo, they did the PM maintenance and then sent the truck to the local International dealer for the remainder of the work needed. I was put up in a local motel and spent a week there waiting for my truck to be fixed. During that week, my father went into hospital in New York. I advised my dispatcher of the situation at home and reminded him I had not been home in over 6 weeks. He told me to keep him informed and if the situation warranted, they would get me home. Well, my father's condition deteriorated rapidly and I requested a flight home to see my father before he died. I asked for an advance for air fare, or anything to help to speed up the process. Celadon did nothing to help. The only thing Celadon did was put me back into a truck that had not been completely fixed and gave me a high risk load from Laredo to Indy. They informed me that from there they would route me back to New York. Well, before I left Laredo, I got word that my father had died. I never got to see him before he died. To make matters worse, my truck broke down again on the scales at the Pilot in Laredo. It was only then that I was assigned another truck to make the trip back home. When I finally got to Indy, I was not routed home. I was informed I had a choice of two loads. One load was to Massachussetts and the other was to New Jersey. I asked the fleet manager why I had to take another load under the circumstances and was informed it wasn't Celadon's fault my father was dead and they had a business to run. I was told that I would be routed hom after delivering the load at the choice of my destination. I chose the New Jersey load as it was a drop and hook and I would be able to make it home in time for the funeral.
    Well, when I got to my destination in New Jersey, I found out the load was a live unload and I was the 5th truck in line to be unloaded. While I was sitting waiting to be unloaded, I received a message on my Quallcom that after I delivered this load, I was to return the truck I had to the nearest terminal and pick up my plane ticket to Laredo to pick up my old truck. Amazingly, they wouldn't fly me home for my dying father, but they would fly me back to Laredo to pick up my old truck. I unloaded and proceeded to the terminal in Carlisle, Pa. Once I arrived there, I unloaded my truck, turned in my key, i.d. badge and the rest of company belongings entrusted to me.
    I never even made it home for my father's funeral. I've had many drivers tell me that abandoning the truck and load would have been justified, but I didn't want to to do anything to jeopardize my career and I know I made my father proud by fulfilling my responsibilities to Celadon.
    While I'm sure not every Celadon driver has encountered what I have, I wanted drivers who were contemplating driving for this company to be aware of what they are capable of. Needless to say, I am now looking for another carrier to sign on with, but to be honest, after this ordeal, I don't trust any of them now.

    Anyways, thanks for letting me post my less than positive experience here and I hope nobody else has to endure what I have over the past few months.

    Later,

    Brian aka "Snowman"
     
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  3. Badcable

    Badcable Medium Load Member

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    This sounds horrible, right on par with the SRT thread. I'm sorry for your loss, and feel even worse your employer wouldn't let you get home when needed.
     
  4. NY Snowman

    NY Snowman Light Load Member

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    Well, I just found out this afternoon that because I did not fly back to Laredo to pick up my old truck, I have been slapped with an abandonment on my DAC from this company. My chances of signing on with any reputable carrier is now gone. This is a very dangerous carrier. BEWARE!!!!
     
  5. Badcable

    Badcable Medium Load Member

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    Outside Chicago, IL
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    How can it be abandoned if it's at a terminal? Document your moves if you can, since they just screwed your dac.
     
  6. Jrdude5

    Jrdude5 Heavy Load Member

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    Wow I am sorry to hear that I wish you the best in your future endeavors in this industry.
     
  7. NY Snowman

    NY Snowman Light Load Member

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    They are saying because the loaner truck I was assigned to came from the Laredo terminal and I didn't fly back to Laredo to pick up the truck that was assigned to the Indy terminal. It's crap because I have a receipt signed by the terminal manager in Carlisle for the truck and all the items I was responsible for. I had no idea any of this happened until this afternoon when I was talking to a recruiter from another company.
    I can't afford a lawyer to fight this either. What a huge mistake I made going with Celadon.
     
  8. beerwolfhlc

    beerwolfhlc Bobtail Member

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    Sorry to hear about your dad. Your dispatcher SHOULD have sent you home with your first load after being out 2 months!! Not to mention for a sick family member!! And those companies WONDER why they have such turnover....
     
  9. beerwolfhlc

    beerwolfhlc Bobtail Member

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    Fight this report as you left their equipment at one of their terminals. If it was only a drop yard,things may get tangled if you didnt ask them where to drop the truck off and get confirmation over qualcom or a recorded message. Check out the companys rulebook if you still have it, it will state what they call abandonment.As for the truck in Laredo,I cant see why that truck would be considered abandoned. Dont they HAVE a terminal in Laredo? I quit Harold Ives from AR in the 90's drove from San Antonio to Houston where the nearest secured drop yard was according to their rulebook,only thing I got from them om qualcom was "are you joy riding in the truck?" which I promptly sent them back "NO I QUIT.TAKING YOUR TRUCK TO HOUSTON DROPYD. WHERE DO WANT KEYS? SEND THEM TRIPPAK?" Then they kept sending me messages "to call in asap" which I did but they couldnt change my mind.
     
  10. Atlas117

    Atlas117 Bobtail Member

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    It's a tough situation for sure, but think for a second about what you were asking for... an immediate flight home to New York from Laredo, at company expense - and with no guarantee the company would ever recover that cost. I have no doubt your story is absolutely true, but consider the number of drivers working for Celadon that have relatives "die" multiple times and request loads or flights for their "emergencies". Nobody would have stopped you from getting a flight, or finding some other form of transportation home. But when you're making an emotional decision and management is making a business decision, there's going to be conflict there. I'm not suggesting that you shouldn't complain or make your story known, and I'd be angry if it were me. But it doesn't make Celadon some kind of terrible monster of a company for denying the request.

    With that said, that training situation sounds like an absolute mess. And the part about your DAC is extremely questionable - did you ever speak to Celadon about it, or did you find out about all the details through the other recruiter?
     
  11. mamamullins

    mamamullins Medium Load Member

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    May 4, 2011
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    NY Snowman I am so sorry for your loss, and the situation you are in. I live near Indy, but I have never worked for Celadon. My husband used to run into alot of Celadon drivers in Laredo at the Pilot truck stop who had been sitting there for a week with no return loads, and they were madder then a firecracker. I used to work for a United Agent in Indy, and we had drivers who lost their parents or siblings and we made sure to get them home. It didn't matter if they were new or not, because that was their family member and it was important for them to be there. I would get a hold of the department personal that reports information on your DAC, and talk to them about the situation. If they are not willing to remove it, then you have the right to request a free DAC report, and if there is any information on it that you do not agree with then you have the right to dispute it and add notes to it. I will be honest, that it does take a lawyer to really get this matter taken care of. My husband and I joined OOIDA which allows you to use their legal referral that will do it for a discounted price. Again, I am so sorry for your loss and the things that your are going through.
     
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