Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

PM Sent

Thanks
John

 

Not sure if this is new or?.
Don't remember last time I was in Cali..prolly before I got my TND 720...

It's not showing the 55 Truck Limit in Cali.

 

Mark,
Back in mid-summer 2013, I had issues with the TDN720 and the adaptor cable (known issue). I had the unit serviced on warranty by Rand; the power adaptor was swapped out for a new one. The actual unit wasn't touched from all appearances. Up to now this has worked but has once again started to show similar problems. Occasionally, the orange button doesn't respond, as if the spring to return the button to it's regular position is gone. Returning this unit repeatedly to the American service centre is not cheap; together with the customs paperwork lumped in. This unit would be considered off-warranty at this point but because this is a past know issue, what can Rand do?

 

Any state.I find it is quite common.Another common one is branch as in GW branch instead of GW bridge.I just laugh it of.

 

I'm having problems pressing the screen on the 520. It doesnt give great feedback. For example I'll press something on the screen and nothing happens. Press again it will highlight but not respond. I have re-aligned the screen. It seems to work a little better on first startup, but almost unusable at times. I appreciate this thread and apoligize if this was already covered somewhere. Thanks.