Question for brokers & sales pukes: the bottom line or,,,?

Excellent Questions .....

I felt the same way- Shouldn't I/We who run a tight operation- been servicing customers for years Claim free and Safety with solid resumes Be the First to Quality freight/Spot market or Not?

But Nope- Its who's gonna do it Cheaper- It Most cases.

Pretty Sad When I Hear That Some Young Puke with 2 Years experience Gets the Same opportunity as I With 27 years... But, Unfortunately Longevity and Seniority Don't Matter in this Business....

it's Ok Though- when I see opportunity to Blindside a 3pl or young Punk Carrier Moving in on freight- I Hit it hard and Without Mercy.......

 

Brokers add nothing to this industry. They only take from it.

 

I recall speaking to a JB Hunt broker once and he made a comment that they consider themselves the sales team for trucking companies under 100 trucks or so. In theory that makes sense. Don't get me wrong we had a bad experience with one of the JB Hunt brokers and put them on DNU and we got a call from a manager inquiring why. We were more surprised they even cared as we were probably half of what we are now (still only about 41 trucks). (The broker by the way was shifty with others and fired).

But we now have someone in place full time doing sales. It's not easy. We've landed big accounts and we can't service all that they need. So in short, respectfully, we are a 100% asset based trucking company so we have no reason to stand up for brokers, but it takes a lot of time to make those phone calls and actually go out and meet customers to land an account. In that respect they do add for those that can't or aren't willing to do so.

By the way we recently went and met face to face with a big customer we just picked up. This customer hates brokers. He's fed up with the lying. He's trying to use all asset based carriers now. However he mentioned that he gets multiple calls a day from brokers and very few from carriers. We found that weird.

As for the topic at hand, we won't compete on price. Either they value our service or they don't but we are a business and need to make a profit. Besides our drivers are paid by percentage so if we take something cheap just to claim we have a customer, well our drivers would not take that too kindly.