Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

You can look in Apps/settings/apps/Truck GPS - tap on - gives you version on right side top.

Thanks,
Mark

 

Give me a min to modify a procedure to correct this.

Thanks,
Mark

 

Do you have apps that you need to keep that you have installed?

Thanks,
Mark

 

This is an old build - Build num bet 20150529, current build is 20160720.

I tried the easy way to see if the RM Launcher would install again, but I have to take my RM Launcher back to an older build and then test hitting the same setting you did, do the install, then see if it will just do the updates to include the RM Launcher or will a Factory Reset be needed....

So bear with me .... this is going to take about an hour or so.

Thanks,
Mark

 

Sorry this happened... As soon as I find out what happens I will be letting RM know of this situation and recommendations so this will not happen again.

Thanks,
Mark

 

Did you press "All" on both the RM Services and the Truck GPS installs?

I see the build difference on the RM Services by pressing "All" meaning I duplicated that issue. I am just trying to find out why your Truck GPS Version stayed the same.

Did you try to install the Truck GPS Install?

Thanks,
Mark