Rejected Load due to Bad Produce

Discussion in 'Refrigerated Trucking Forum' started by nroute01, Aug 5, 2019.

  1. nroute01

    nroute01 Bobtail Member

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    Aug 5, 2019
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    I would like to know if anyone has been through a similar experience that can help me out with this issue. I was loaded with a mixed load of carrots and broccoli from Hidalgo, Texas going to Georgia and North Carolina. I was not allowed to be on deck to check the product. When I arrived at the first stop, they unloaded some of broccoli pallets and noted on the BOL "received under protest" due to poor quality of broccoli. On the second drop, the receiver refused to unload the truck until an inspector came. So, I waited an entire day for the inspector from USDA to come and check the product. The inspector said the product was not good after only looking a 3 boxes, so the receiver rejected the load. The broker stated that they were going to talk to their client, but could not solve anything that day. The next day the broker sent me to another place where they were suppose to unload all of the pallets, when I arrived they unloaded only the pallets of carrots and rejected the broccoli because its in very bad condition. The weekend came and broker could not solve anything with the client and I spent the entire weekend stranded in NC with a bad load of broccoli. On Monday morning they sent me to another place saying they were going to unload the pallets there. At this point, I just wanted them to unload the bad product from my reefer, so I can get moving, so I went ahead and drove 200 miles to deliver the pallets to the other place. So, I get there and they look at the product and same story, they don't want it because its bad. I've been waiting for 6 hours for the broker to figure out with his client how to get rid of the product, and I don't know what to do. I just want my reefer back. I'm losing money by the minute.

    I called my insurance agent to see if he could guide me in what to do. I just want to dump the broccoli somewhere and get my reefer clean, but he said to wait because they might want to bill us the entire load of broccoli like it was good. So, I don't know what to do. How much time should I wait? It's already has been almost 3 days that I had the broccoli in my truck attempting to deliver at 3 different locations that have all rejected the product and broker keeps telling me they are trying to figure out with client what to do. I appreciate any advise on this issue.
     
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  3. Puppage

    Puppage Road Train Member

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    Wow. I am sorry to hear that.
     
  4. JoeTruck

    JoeTruck Heavy Load Member

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    Happens a lot with produce .
    My advice is to go flatbed.
     
  5. x1Heavy

    x1Heavy Road Train Member

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    Landfill the #### load. Get the fee which will be about 1100 from your broker at the landfill scale. Come down from the mount all clean and motivated to roll on. Do not load there ever again.
     
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  6. JonJon78

    JonJon78 Road Train Member

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    That's it saturate flatbed even more.
     
  7. DTP

    DTP Road Train Member

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    Oh how I don’t miss reefer. Yes, happens too often and when it does, it’s a royal pain in the ###.
     
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  8. Coffey

    Coffey Heavy Load Member

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    I always been told if not allowed on the dock write it on the bol
     
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  9. lilillill

    lilillill Sarcasm... it's not just for breakfast

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    Just curious, did you happen to pick this up at Hidalgo Cold Storage?
     
  10. Concorde

    Concorde Road Train Member

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    West Melbourne Florida
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    Lol, are you going there for a load of Broccoli?
     
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  11. lilillill

    lilillill Sarcasm... it's not just for breakfast

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    Possum Booger, Alabama
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    No... but that's the only place I can think of that ships broccoli out of Hidalgo. I didn't have any problems with quality though.
     
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