Planning on getting a 2020 5700XE

bought a 2019 brand new I've had nothing but problems for year straight trucks windows are junk
they fog up power windows are junk water leaks noises cab so noisy head lights fog up heat makes clicking noise they can not fix it period spent 2 wks in shop
that's how system is fit and finish
is like 3rd grader built it I can go on and on. power train is great but that's al .

 

I'm in same boat 2019 same issues I have 78k miles sucks is joke I'm calling lawyer doesnt matter about lemon law there are other laws I've lost over 30k this year from truck being in shop

 

Not the same Western Star they once were when they were hand built in BC Canada, that's for sure.

Other problem is the junk components everything is built with now. Off shore crap in name brand boxes.

 

For the heater there is a campaign to replace the HVAC control panel that is supposed to fix that clicking.

 

What's the clicking noise from the heater? Mine makes a noise, but it is the blend air door opening and closing with the auto temp control.

 

they replaced it long time ago and pulled dash out replaced plenum
still does it. it's almost like a blend door noise they say there is no blend door or a contactor type its
switch. clicking back and fourth if
it's on full hot it's not bad or full cold but u set it in between and it clicks away it gets loud

 

they had western star engineer come out look and listen to noise i was there and still cant fix it.
it sounds just like blend door opening closing just really loud one but they say nope not it
got another one for u you run hard for awhile stop at idle cab gets nasty smell coming off motor the fresh air duct they have no clue
cant figure it out either

 

If the recirculate door is closing all the way and sealing up you have a leak somewhere. Check the little doghouse on the engine side for gaps in the sealant. Also check the heater core where it goes thru the firewall.