Western Express .... WTF!

Truck4610 · May 25, 2020

ACDenton said: ↑

The only reason I tried this outfit was due to a recent accident on black ice. They basically will hire anyone, including many felons. I figured it would be a sh*tshow, but i'd give it 6 months for my safe driving time after the accident.

First the hotel. Put with strangers every night. Switch rooms, take your bags with you. Get on a shuttle to the Plainfield, CT terminal. Training was the first indicator. Watch a 40 minute video, miss one trick question and have to restart the video with no indication of the right answer. By day two everyone was beyond frustrated and they handed out a cheat sheet. Food was provided and we were asked to sign in daily so we could be paid. They dont actually pay for orientation.

Standing outside in a 30 minute window I watched two accidents in the lot. Everyone here was either a recent felon or a driver with an accident. All the trucks were mashed up, missing parts, smashed from various accidents.

Guys who came with experience but had an accident are required to do 240 hours with a trainer. This is purely a money grab by the company. 95% of the trainers are there to run your clock out and make money off you. I spoke with a trainee who just completed training and he was never shown how to back or set tandems. Total horror show.

While I was on the road with a trainer i got a bad stomach bug and needed to check into a hospital. By day two the DM told my trainer to ditch me and leave my belongings at the hospital. By day 3 i was discharged and stayed in a hotel for a few days. I was told a return to work form needed to be faxed so I could get back on the road. 3 weeks later, after speaking to safety, terminal managers, recruiters and anyone who I could reach, they still couldnt figure it out.

After I wasted my money on hotels and food waiting for them, they refused to reimburse any of my expenses and I cut my losses and found another job.

Their OTR program is a joke. Its basically 26 cents per mile and you sit around a lot or chase empty trailers for hours. The regional pays better, but only if you can get the required number of loads, which is near impossible because you are always trying to find an empty trailer. Most of the time they dont pay you for this, and they cant ping the trailers so you end up driving around for half a day looking for an empty when the sales pitch was "mostly easy drop n hook". This makes it difficult to hit your required loads for the week due to wasted time.

Dispatch is pretty much useless most of the time, and they use a different service during the weekend that are rude and hardly ever answer the phone or return your qualcomm requests. The equipment is sub par. The qualcomm will die while you are driving at least a few times a week. Maintenance will not fix anything unless its DOT citable, and expect to sit up to a week with no pay while they "fix it".

They are sending untrained idiots into NJ, PA, NY, RI, CT regularly that dont know wtf they are doing. The place is a horror show. You get in an accident and they just give you another truck and another 'trainer'. Lies on top of lies.
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AMEN.... WE has screwed us for 3 years They r a crooked company!

supertrucker79 · May 28, 2020

I had an axle seal leak some time just before shutting down near Atlanta. There was a pool of several gallons of oil on the ground and sprayed all over the tires and wheel. Only had 40K miles on it. Dispatcher wanted me to drive two 800 mile trips before returning to Nashville for repair and the Atlanta shop was too slammed. Immediately I drove straight to Nashville, dropped off the truck and moved to greener pastures. Could you imagine driving 1600 miles like that? All I could think is the wheels coming detached or the diff locking up. Would two 800 mile runs make up for that repair job, let alone an accident. NO!

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