How to get a different broker agent at CH Robinson?

It's very stupid the way they have it set up now. I have been trying to quit my assigned agency for over a year without luck. Tried calling corporate, branch manager, whoever else, all just say they will get back to you and never respond anymore.

 

Whenever you see a CH Robinson post on DAT or any other load board, call them and see if they will work with you beyond that posted load.

 

I have a couple I use I can send your way.

 

Same

 

Not surprised.

 

If I had to guess, I wouldn't say it's some game they are intentionally playing with you. Rather that the agent is probably disorganized and/or didn't understand the value of keeping a line of communication open with you.

Either that or you quoted him or her a high rate too many times and they figured all your rates were high and started ignoring you.

What ever the issue, hopefully you can find a way to work together successfully.

 

With CHR? I tried for awhile. No luck. They aren't known as Cheap and Heavy Robinson for nothing. I had a broker there tell me on the phone, no joke, "I can't give you that rate! Don't you know we are Cheap Heavy Robinson?" Like TQL they have a bunch of young agents working for peanuts and helping you out isn't their main concern.

 

Funny, but I heard exactly the same phrase from two of my previous agents.