Went in for overhead at 257,000 miles. The estimate was $369.00 to perform overhead on Paccar MX 13. Later I get a call from service writer to say valve cover bolts broke off flush in the rocker cover and can't be drilled out. Have to order new valve cover and rocker cover kit that includes new gasket and bolts, etc . Parts for this kit $ 1,250.30 plus labor of $369.00 . So the cost of routine overhead came in at $1619.30. Now, is this usual for bolts to shear off like that on 3.5 year old valve cover or do shops pull stuff like this on customers to pump up invoice? The valve cover had never been removed since truck was new in 2019, so it not like the bolts were over torqued or anything like that.
So this happened in a Peterbilt shop....
Discussion in 'Peterbilt Forum' started by birdmanfromsc, Aug 5, 2021.
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Was this a dealership or independent shop?
D.Tibbitt and Dave_in_AZ Thank this. -
D.Tibbitt, Dave_in_AZ and JonJon78 Thank this.
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They broke it... Make them fix it on thier dime.
NightWind, D.Tibbitt, Flat Earth Trucker and 7 others Thank this. -
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275k miles
Engines never been cracked open
Dealership broke it
Warranty should cover it, press the issue enough and they will fix it. If they don't then its time to switch dealerships... Possibly even make of truck completely.NightWind, Rideandrepair, D.Tibbitt and 6 others Thank this. -
Yup. There's no way I'd pay that bill without asking some questions and getting some decent answers.
Most dealerships aren't dishonest but if they can sting you for something, especially knowing you'll put up with it, they will.
You never know until you try.Rideandrepair, D.Tibbitt, bzinger and 7 others Thank this. -
Go down there tomorrow and ask to see it
Don't call ahead of timeRideandrepair, D.Tibbitt, Roberts450 and 3 others Thank this. -
Tell the wrench righty tighty, lefty loosey.
Rideandrepair, D.Tibbitt, bzinger and 6 others Thank this. -
Do you have any idea what could of gone wrong?
Asking for a friend.Rideandrepair, D.Tibbitt, Roger McG and 4 others Thank this.
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