Owners beware of arrive logistics broker

Discussion in 'Freight Broker Forum' started by Trucking(no)life, Oct 22, 2021.

  1. Trucking(no)life

    Trucking(no)life Bobtail Member

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    Oct 22, 2021
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    I spent 5 ht at pickup and 9 hours at delivery. Even thou they said that they will pay detention fee just write your in and out time on bol they never did. When i call them they say i was 5 minute late to delivery which is a lie. Just stay away!
     
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  3. TB John

    TB John Company Shill of BYOB & CBD

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    So how early were.you?
     
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  4. bryan21384

    bryan21384 Road Train Member

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    You're elog probably told your company when you got there. It's pretty important to stay current on that. If you were late for real, then detention pay is out of the question.
     
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  5. Trucking(no)life

    Trucking(no)life Bobtail Member

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    Oct 22, 2021
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    The appointment was between 12-1.30. I was there around 12.15. They just lie straight to your face.its just their work ethic i guess
     
  6. Trucking(no)life

    Trucking(no)life Bobtail Member

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    Oct 22, 2021
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    Appt time was between 12 and 1.30 . I was there around 12.15. They just lie for not paying detention
     
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  7. ProfessionalNoticer

    ProfessionalNoticer Road Train Member

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    You have to get these things in writing. If you don't, odds are you'll never get paid.
     
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  8. abyliks

    abyliks Road Train Member

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    Apt was probably for 12, knew they didn’t pay detention, then told you to show up late so they wouldn’t have to pay you…
     
  9. goga

    goga Heavy Load Member

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    Faget aboud it.
     
  10. TallJoe

    TallJoe Road Train Member

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    Ideally, every rate negotiation should have a practice of appending a detention clause. An unwritten industry standard, if you will.
    You call a broker and ask for 1. who the shipper and consignee is. 2. commodity and weight. 3. time of pick up and arrival and 4. detention which must be reflected on the very rate con. not some obscured paragraph in the set up.
    I am guilty of not practicing it but since most of my loads were "book it now" it would not make a difference. Convoy, JB Hunt, Uber, Coyote have their default detention rates regardless of the customer and with CH Robinson, XPO, Schneider they are not so willing to add anything on it. They'd be quicker to add more to the rate rather than change the preset detention rates.
     
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