MBA Student Research

Hey everyone, I work in the trucking industry as a pricing analyst and I am currently trying to complete my MBA program. In doing so, the school is requiring us to conduct a research study. So I figured I would do it on the industry that I work in. This study is trying to examine the reasons for driver turnover within the industry.

The survey would take roughly about 10 minutes of your time, and it mainly consists of identifying how much you agree or disagree with a statement. The survey also would not be collecting any personal information (addresses, emails, etc) as there is no reason to collect this type of data. I am not sure if this needs prior approval from the mods that run these forums, as I could not find anything.

However, if you have any questions, please let me know. Below is the link to the survey. Thank you!

Informed Consent Form

 

If you want to look at the type of questions the survey asks, I have pasted the questions below that the link contains. You can answer the questions below and I can record the answers on the separate document if that works better for you
1. What is your age (in years)?

18-25
26-30
31-35
36-40
41-45
46-50
51+

2. How many years of experience do you have as a driver?

1-5
6-10
11-15
16-20
21-25
25-30
30+

3. Do you currently work for a company or are you an owner operator?

Work for Company
or
Owner-Operator

4. How many hours a week do you work for on average?

1-10
11-20
21-30
31-40
41-50
51-60
61+

5. How many carriers have you worked for as a driver, during your time within the industry?

1
2
3
4
5
6
7+

6. What type of carrier do you work for or handle yourself, if owner-operator (LTL, TL, etc.)?

7. What type of route do you typically drive? (line-haul, local, etc.)


For the following statements, please put the number that best reflects how much you agree or disagree toward the following statements. The scale is as follows: (1) strongly disagree (2) disagree (3) neither disagree or agree (4) agree (5) strongly agree
The following 6 questions will pertain to your work-life balance
1. In my work, my employer expects from me… not to allow my family life to affect my work
1 - strongly disagree
2 - disagree
3 - neither disagree or agree
4 - agree
5 - strongly agree

2. In my work, my employer expects from me… to work overtime

3. In my work, my employer expects from me… to work in the evenings, at nights, and weekends

4. In my work, my employer expects from me… to be flexible as far as my working hours are concerned

5. In my work, my employer expects from me… to work very independently

6. In my work, my employer expects from me… to show a high degree of personal responsibility

The following 6 questions will pertain to your pay-scale

1. I am satisfied with… my take home pay

2. I am satisfied with… my benefit package

3. I am satisfied with… consistency of the company’s pay policies

4. I am satisfied with… how my raises are determined

5. I am satisfied with… information the company gives about pay issues of concern to me

6. I am satisfied with… my most recent raise

The following 6 questions will pertain to the expectations of your employer and wellness

1. My employer… respects me as a professional driver

2. My employer… creates programs to improve drivers’ health and wellness (e.g., diet, exercise)

3. My employer… fixes truck/equipment problems in a timely manner

4. My employer… will overlook log discrepancies if I deliver on time

5. My employer… is an effective mediator/troubleshooter between the customer and me

6. My employer… cares more about my safety than on-time delivery

The following 12 questions will pertain to your perception and relationship with your dispatcher

1. When decisions are made about my job, my dispatcher treats me with kindness and consideration

2. My dispatcher will go out of his/her way to help me

3. My dispatcher is open and upfront with me

4. I am not sure I fully trust my supervisor

5. My dispatcher approaches his job with professionalism and dedication

6. My dispatcher’s actions and behaviors are not consistent

7. My dispatcher allows all drivers a chance to voice their opinions

8. My dispatcher makes decisions that are based only on his/her own ideas

9. I can freely talk to this individual about difficulties I am having at work and know that he/she will listen

10. I believe my supervisor has high integrity

11. My dispatcher is very capable of performing its job

12. My dispatcher has much knowledge about the work that needs to be done

The following 12 questions will pertain to the maintenance, safety, and comfort of the equipment that is available to you

1. The company has a wide variety of equipment available

2. The company’s tractor and trailer are well maintained

3. The company’s equipment is up to date with consistent upgrades and new technology

4. I rarely have issues with my tractor and trailer

5. The company’s equipment is reliable

6. I rarely experience delays due to equipment breakdowns

7. I am satisfied with the equipment that is available to me

8. I have the necessary equipment to do my job efficiently and quickly

9. The tractor is agile and easy to operate

10. The tractors seat is comfortable

11. I feel safe using the company’s tractor/trailer that is available to me