Advice about a broker reimbursment promise and not paying it.

So I do PO loadout trailers. Picked up in Ontario CA going to Ellenwood GA. It was a Dart trailer.. I honestly don't like touching the Dart trailers because of the super singles.

So I do a Pre Trip and everything looks OK. So pull out and hear a little back feed into the parking brake. Nothing major but I noticed it. (brake chamber possibly Hyundai Trailer)

I book a load to El Paso and then to Chicago. In route to Chicago the backfeed gets worse. In Chicago and book a load to Georgia. Shipper ask me to slide the tandems. That's when anytime I pull the parking brake the trailer immediately loses all the air. It wasn't a brake chamber.




Broker agrees to reimburse me for getting it fixed. Ask for a revised rate con but never sends it. 570 dollars later and lost the day fixing this. Have an email from the supervisor stating they will reimburse me Now they say I am SOL.

My mistake was to repair this on my dime before getting a rate con. But is there any other recourse I have available since I have an email stating they will reimburse me?

Broker is IEL out of Cincinnati OH.
Irony in the name Integrity Express Logistics

 

The Broker asked for me to pay for it. I guess I trusted them in doing the right thing. The shop that did the work told me that they see alot of Hyundai's with this problem.

 

If anything lesson learned. After this I got a loadout from Georgia to La Salle IL. I was extra on my pre trip and busted out the depth gauge. 2 tires below acceptable range.