Normandin hit my truck

you have their insurance information and a police report. Get it fixed and bill their insurance.

If they have an issue, show them the police report.
They can say what they want about how bad the damage is, but they weren't there. You, the other driver, and the cop was.

 

You are so seriously screwed. I had a canadian truck rear end me a few years ago and all they would do is give me a run around.
They went so far during one conversasion as to say that only had to pay based on canadian money value based on the rate of exchange on the day of the accident.
The problem is that in canada the insurance is socialized (all government run).
I was dealing with the insurance company directly because the trucking company would never return calls.
Ended up getting a attorney and it took 2 1/2 years to get any money out of them. Of course this was a 8 vehicle pile up caused by the canaidan truck.
With just your single truck incident it should be quicker.
You should probally get an attorney to collect down time, and out of pocket expenses along with your deductible.
Turn it in to your insurace co. get an attorney.

 

Only some provinces have government run insurance, most are private.

I agree that so far, the OP is getting the runaround... time to involve the police and YOUR insurance company.

 

I hope you get the check. Let us know. Hopefully it will be for the FULL AMOUNT.

 

I would get with FMCSA they are suppose to pull their US priviledges, if you have the proof. File a complaint. Or better yet just tell the company you are going to report it if it ain't settled, that you have did all you can to get it settled.